Hi there! Sorry to hear the MY LITTLE PONY game crashes shortly after you open it. Since you've already cleared the cache and force-stopped the app, let's dig a little deeper to get this sorted out.

First, can you tell me if your device has plenty of free storage and RAM available? Sometimes, the game might crash if the device is running low on memory. Also, have you tried fully restarting (rebooting) your device? This can clear up any background apps that could be affecting the game performance.

Here’s a step-by-step guide to try next:

1. Restart your Android device – This frees up memory and closes any apps running in the background that might be causing conflicts.

2. Make sure the game is updated – Check the Google Play Store for any pending updates for MY LITTLE PONY. Game updates often fix crashes.

3. Check your device storage – Ensure you have enough free space (at least a few hundred MBs). Low storage can cause app instability.

4. Close other apps completely – Press the recent apps button and swipe away any apps not in use.

5. Try reopening the game after these steps.

If the game still crashes after this, do you recall if it started crashing suddenly after an update, or has it been happening for a while? Also, are you logged into any account within the game? Sometimes account sync issues can cause problems.

If you want, I can guide you through further troubleshooting or looking into account or data issues. Let me know how these steps go!

Are you satisfied with this plan so far?

Game keeps crashing about 10 seconds after opening, even after clearing cache and force-stopping

Hi again! Since you’ve already cleared the cache and force-stopped MY LITTLE PONY, and the game still crashes about 10 seconds after opening, we can try a few other targeted steps for your Android 16 device.

Here’s what I recommend next:

1. Restart your device: If you haven’t already, power off your phone completely, wait 30 seconds, and turn it back on. This removes temporary glitches.

2. Check for app updates: Open the Google Play Store and see if there's an update available for the MY LITTLE PONY game. Keeping the app current can fix bugs causing crashes.

3. Check device storage and RAM: Make sure your device has sufficient free storage space (at least a few hundred MBs). Also, try closing background apps that may be using memory by opening recent apps and swiping them away.

4. Uninstall and reinstall the app: If you're okay with this step, uninstall MY LITTLE PONY, then reinstall it fresh from Google Play. Sometimes corrupted app files cause crashes. If you’re logged into a game account, your progress should be saved online and restored after reinstalling.

5. Check for system updates: Sometimes updating Android system software can improve app compatibility. Go to your device Settings > System > Software update and see if anything is pending.

6. Avoid clearing app data if progress matters: Since clearing cache alone didn’t help, avoid clearing data unless you’ve backed up your game, as that deletes local saved info.

If the game keeps crashing after these steps, there might be a compatibility issue or a server problem on MY LITTLE PONY’s side. In that case, contacting support via [email protected] could help.

Here’s an example of a helpful video with general fixes for crashing Android apps if you want further reference: How To Fix Apps Stopped Working on Android [1].

Let me know if you want me to guide you through any of these steps! Are you satisfied with this troubleshooting plan so far?