[Fox Nation] Curser can move from topic to topic, however show does not come up. On other tv it works okay

J
Jane Stout
3 days ago In Fox Nation
Curser can move from topic to topic, however show does not come up. On other tv it works okay

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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3 days ago

Hi there! I understand your Fox Nation app lets the cursor move between topics on your TV, but the show itself doesn’t play, though it works fine on another TV. Let's work through this together to get it playing on that TV too.

First, can you tell me what kind of TV or streaming device you’re using on the problematic TV? For example, is it a Smart TV brand or a device like Roku, Apple TV, or Fire TV? This helps me tailor the steps properly.

Meanwhile, here are some general steps that often help resolve this:

1. Restart the App: Close the Fox Nation app completely, then reopen it to try playing the show again.

2. Reinstall the App: Sometimes the app’s data can get glitchy. Uninstall and then reinstall the Fox Nation app on that TV.

3. Update TV Firmware: Make sure your TV or streaming device’s firmware is up to date, as outdated software can cause playback issues.

4. Check Internet Connection: Verify that the TV is connected to the internet and test the speed to ensure it’s stable and fast enough for streaming.

5. Restart Network Equipment: Power cycle your modem and router to refresh the network connection.

If you’ve already tried any of these or the app still doesn’t play the show after these steps, let me know. Also, if there’s any error message showing when you try to play the show, please share it with me.

Does that sound good? I’m here to help!

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