Hello! I see you're encountering error code 102 when trying to load the Last Shelter game. Let’s get this sorted out together. Could you tell me a bit more about when this error appears? For example, does it happen right after launching the app, during an update, or at some other point?

Meanwhile, here are some steps we can try to resolve this:

1. Check Your Network Connection: Since Last Shelter requires a stable internet connection, make sure your Wi-Fi or mobile data is working properly. You might try switching between Wi-Fi and mobile data to see if that helps.

2. Restart Your Device: Sometimes, a simple reboot can clear temporary issues affecting the app or network.

3. Clear Cache and Data of the App:
- Go to your device’s Settings > Apps or Application Manager.
- Find Last Shelter in the list.
- Tap Storage and select Clear Cache. If that doesn’t help, try Clear Data as well (note that clearing data may require you to log in again).

4. Update the App: Ensure you have the latest version of Last Shelter installed by checking the Play Store.

5. Check Storage Space: Make sure your device has enough free storage; insufficient space can cause errors during loading.

If you have already tried some of these, please let me know which ones so I avoid repeating them.

If these don’t fix the issue, there might be a problem with the game’s server or a deeper glitch in the app that requires more advanced steps or a reinstall.

Does any of this sound like something you’ve already attempted? Let me know so we can narrow it down!

Переустановил игру не помогло

Thanks for letting me know that reinstalling the game didn’t help with the error 102. Since a fresh install didn't resolve the issue, we can try some deeper troubleshooting steps:

1. Check Device Permissions for the Game:
Sometimes the game needs specific permissions to access storage or network. Go to Settings > Apps > Last Shelter > Permissions, and make sure all necessary permissions (like storage and internet access) are allowed.

2. Clear Google Play Services Cache:
Because Last Shelter relies on Google Play for authentication and updates, cached problems there might cause loading issues:
- Go to Settings > Apps > Google Play Services.
- Tap Storage and then Clear Cache.

3. Verify Date and Time Settings:
Incorrect date or time on your device can cause connection issues with the game servers. Set your device to automatic date and time in Settings > Date & Time.

4. Network Settings Reset:
Since internet connectivity is crucial and errors sometimes relate to network glitches:
- Go to Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth (this path may vary slightly depending on the device).
- Confirm to reset network settings.

5. Check for Device or OS Restrictions:
Some Android 10 devices have security apps or VPNs that can interfere. If you use any VPN, antivirus apps, or security protections, try disabling them temporarily and then launch the game again.

6. Try a Different Network Connection:
Sometimes routers or internet providers block the game servers. If possible, try connecting to a different Wi-Fi or use mobile data.

If after these steps you still get the same error and the game doesn’t start, it might be a server-side issue or a known bug affecting certain device models or OS versions. I found a Russian discussion where similar issues persisted after updates and reinstalls, suggesting waiting for a patch or contacting support with logs might be necessary1.

Would you like me to help you check the permissions and clear caches step-by-step? Or do you have some preferences on what to try first?