[Skin-Check] Загружаю фото в приложении. Ответ пустая страница

Решено & Закрыто
Татьяна
1 год назад В Skin-Check
Загружаю фото в приложении. Ответ пустая страница

Комментарии

user
avatar
56 Точки 7 Последователи
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

Вид Профиль
1 год назад

Hello! I see you’re trying to upload a photo in the Skin-Check app but only get a blank (empty) page as a response. I’d like to help you get this sorted out. Just to clarify a bit more—when you upload the photo, does the app freeze, or does it just show an empty screen? Also, could you let me know if this happens with any photo, or just with specific ones?

Meanwhile, here are some initial steps tailored for your Android device (Android 14, WebKit browser):

1. Check App Permissions:
Sometimes, the app might not have the right permission to access photos or storage. Please go to your phone’s Settings > Apps > Skin-Check > Permissions and make sure the app is allowed to access Storage or Photos.

2. Clear Cache and Data of the App:
Clearing the cache can refresh the app without losing your data. Go to Settings > Apps > Skin-Check > Storage and tap Clear Cache. If the problem persists, you can also try Clear Data, but note that this might require you to log in again.

3. Restart Your Phone:
A simple restart helps clear temporary glitches in the system that may affect app behavior.

4. Check Your Internet Connection:
Make sure you have a stable connection as photo uploads often require good network to process.

If after these steps you still see an empty page after uploading, it might be related to how the app processes the image or a bug that needs deeper investigation.

Could you try these and let me know the results? If it’s still not working, we can look into things like reinstalling the app or deeper troubleshooting.

Are you okay to give these a try?

Комментарии к этому посту закрыты.