Hello! I see your Truecaller subscription is paid for a year, but you’re facing an issue with no internet connection on the app. Let’s try to sort this out together.

First, to clarify: Is your entire phone having trouble connecting to the internet, or is it just Truecaller that shows no connection?

Meanwhile, here are some straightforward steps to try:

1. Check your phone’s internet connection: Make sure you have active mobile data or Wi-Fi working on your device, as Truecaller depends on this.

2. Restart your device: Sometimes a simple restart can refresh network connections and clear minor glitches.

3. Check app network permissions: Go to your phone’s Settings > Apps > Truecaller > Permissions, and ensure it has permission to access the internet and background data.

4. Clear Truecaller cache: In Settings > Apps > Truecaller > Storage, try clearing the cache. Don’t clear data yet as that may reset settings.

5. Update the app: Make sure you have the latest version of Truecaller installed from the Play Store.

6. Check for VPN or network restrictions: If you use VPN or proxy settings, try disabling them temporarily to see if that restores connectivity.

If your internet is working on other apps but Truecaller still doesn’t connect after these steps, there might be an issue with Truecaller’s servers or with your account access rights despite the subscription.

If you want, I can guide you through some advanced checks on your account status or help you contact Truecaller’s official support for subscription verification.

Please let me know how your internet is working generally and what you've tried so far, so I can better assist you! Are you satisfied with this initial guidance?

Не работает

Thanks for letting me know the app still isn’t working. To help you better, could you please share what exactly isn’t working with Truecaller? For example:
- Does the app fail to open at all?
- Is it not showing caller ID, or not connecting to the internet?
- Are you seeing any error messages?

Meanwhile, based on common issues with Truecaller not working (especially on Android 15, like your device), here are some focused steps you can try:

1. Check for network blocks or restrictions: Sometimes, mobile carriers or network settings block Truecaller’s data. Try switching from mobile data to Wi-Fi or vice versa to see if it connects.

2. Review battery optimization settings: Android 15 may restrict background app activity. Go to Settings > Apps > Truecaller > Battery optimization, and set it to “Not optimized” so the app can fully run in the background.

3. Reinstall Truecaller: Sometimes, app files can get corrupted. Uninstall Truecaller completely, restart your phone, and reinstall the latest version from the Play Store.

4. Clear app data: If reinstalling doesn’t help, go to Settings > Apps > Truecaller > Storage and clear both cache and data. Then log in again.

5. Update Android system and Google Play Services: Make sure your OS and Google Play Services are up to date, as they affect app compatibility and connectivity.

6. Check if there are Truecaller server outages: Rarely, the issue might come from Truecaller’s side. You can check social media or forums for any outage announcements.

If the problem persists despite these steps, please tell me more about what you observe when you use Truecaller. That way, I can suggest more precise fixes or escalate if needed.

Are you satisfied with this guidance so far?

Все сделал к интернету не подключается

Thanks for confirming what you’ve tried. Since Truecaller still isn’t connecting to the internet despite following common fixes, let’s explore a few more options specific to your Android 15 device and WebKit environment:

1. Check for VPN or Proxy Interference:
If you use a VPN or proxy on your device, try disabling it and then open Truecaller again. Sometimes VPNs block or slow down app connections.

2. Verify Network Settings and Data Usage Restrictions:
Go to your device’s Settings > Apps > Truecaller > Mobile Data & Wi-Fi. Make sure background data and unrestricted data usage are allowed, so Truecaller can connect in the background.

3. Force Stop and Restart the App:
Navigate to Settings > Apps > Truecaller > Force Stop. Then relaunch the app and see if it connects.

4. Check Date & Time Settings:
Incorrect date and time settings can cause connection problems. Set your device to automatically update date and time in Settings > System > Date & Time.

5. Try Using a Different Network Source:
If you’re on mobile data, try switching to Wi-Fi or vice versa. Sometimes certain networks have restrictions affecting app connectivity.

6. Inspect for Truecaller Account or Server Issues:
It’s possible there’s an account problem or a temporary Truecaller server outage. You can check user reports or social media for any outage news.

7. Reinstall as Last Resort:
If you haven’t already, uninstall and reinstall Truecaller to reset all app components.

If you'd like, here are a couple of helpful video guides I found explaining similar issues and fixes:
- How To Fix Truecaller No Internet Connection
- Truecaller Unable to connect – solutions

Please give these a try and let me know if Truecaller connects afterward. If not, we can explore contacting Truecaller’s support directly to check your subscription and account status over email [email protected].

Are you satisfied with these next steps?