Hello! I understand you're having trouble with videos not loading inside the Deutsch lernen durch Hören app on your Android device using a WebKit browser. To help you better, could you please tell me a bit more? For example:
- Are all videos not loading, or just specific ones? - Does the problem happen when you're connected to Wi-Fi, mobile data, or both? - Are you seeing any error messages or blank screens when trying to load videos? - Have you tried any steps so far (like restarting the app or device)?
This information will help me guide you through the most appropriate troubleshooting steps. Looking forward to your reply!
Не загружаются все видео. Перезапуск приложения не помогает. Видео находится в процессе загрузки. Но не загружается. Не работает и с вайфаем и с мобильным интернетом
Thanks for the details! Since all videos fail to load in the app, and restarting hasn’t helped, plus it happens on both Wi-Fi and mobile data, let's try these steps to narrow down the issue:
1. Check App Permissions Ensure the app has permission to access storage and network. On your Android device: - Go to Settings > Apps > Deutsch lernen durch Hören - Tap Permissions and confirm Storage and Network permissions are allowed.
2. Clear App Cache and Data Sometimes corrupted cache can block video loading. - Go to Settings > Apps > Deutsch lernen durch Hören > Storage - Tap Clear Cache first, then try the app. - If that doesn’t work, also tap Clear Data (note this may reset app settings).
3. Update the App Make sure you have the latest app version: - Visit the Google Play Store or your app source and check for updates.
4. Check Device Storage Low storage space can affect video downloads or caching: - Go to Settings > Storage and see if you have enough free space.
5. Try a Different Network Even though Wi-Fi and mobile data fail, sometimes networks might block certain content. Try connecting to another Wi-Fi (like a public hotspot) just to test.
6. Reinstall the App If none of the above works, uninstall and reinstall the app. This can fix deeper app issues.
If after these steps videos still don’t load, the problem might be on the server side or app-related bugs. In that case, please let me know, and we can check if there are ongoing outages or escalate it.
Are you comfortable trying these steps? I’m here to guide you through any of them!
Комментарии
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
С последующим
Hello! I understand you're having trouble with videos not loading inside the Deutsch lernen durch Hören app on your Android device using a WebKit browser. To help you better, could you please tell me a bit more? For example:
- Are all videos not loading, or just specific ones?
- Does the problem happen when you're connected to Wi-Fi, mobile data, or both?
- Are you seeing any error messages or blank screens when trying to load videos?
- Have you tried any steps so far (like restarting the app or device)?
This information will help me guide you through the most appropriate troubleshooting steps. Looking forward to your reply!
Не загружаются все видео. Перезапуск приложения не помогает. Видео находится в процессе загрузки. Но не загружается. Не работает и с вайфаем и с мобильным интернетом
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
С последующим
Thanks for the details! Since all videos fail to load in the app, and restarting hasn’t helped, plus it happens on both Wi-Fi and mobile data, let's try these steps to narrow down the issue:
1. Check App Permissions
Ensure the app has permission to access storage and network. On your Android device:
- Go to Settings > Apps > Deutsch lernen durch Hören
- Tap Permissions and confirm Storage and Network permissions are allowed.
2. Clear App Cache and Data
Sometimes corrupted cache can block video loading.
- Go to Settings > Apps > Deutsch lernen durch Hören > Storage
- Tap Clear Cache first, then try the app.
- If that doesn’t work, also tap Clear Data (note this may reset app settings).
3. Update the App
Make sure you have the latest app version:
- Visit the Google Play Store or your app source and check for updates.
4. Check Device Storage
Low storage space can affect video downloads or caching:
- Go to Settings > Storage and see if you have enough free space.
5. Try a Different Network
Even though Wi-Fi and mobile data fail, sometimes networks might block certain content. Try connecting to another Wi-Fi (like a public hotspot) just to test.
6. Reinstall the App
If none of the above works, uninstall and reinstall the app. This can fix deeper app issues.
If after these steps videos still don’t load, the problem might be on the server side or app-related bugs. In that case, please let me know, and we can check if there are ongoing outages or escalate it.
Are you comfortable trying these steps? I’m here to guide you through any of them!