Hello! I see that your tank is not loading in War Machines on your iPhone with iOS version 18.5.0. Let’s get to the bottom of this together.

Could you please tell me a bit more? For example:
- Does the app itself open fine but the tank just won’t appear?
- Is the game stuck on a loading screen or does it crash?
- Have you noticed if this happens all the time or only sometimes?
- Also, are you connected to Wi-Fi or using mobile data when this happens?

While I wait for your details, I can recommend a few general steps that often clear tank loading issues:

1. Close and reopen the app: Sometimes restarting the app can refresh its data and fix minor issues.
2. Check your internet connection: Make sure your Wi-Fi or mobile data is stable and working properly.
3. Restart your iPhone: This clears temporary files and can resolve loading problems. Press and hold the side button and either volume button until the slider appears, then slide to power off. Turn it back on after a minute.
4. Update the app: Go to the App Store and check if there’s an update available for War Machines. Installing the latest version ensures you have all bug fixes.
5. Clear app cache (if supported): iOS itself doesn’t have a direct cache-clear for individual apps, but reinstalling the app can help.
6. Reinstall the app: If none of the above helps, try deleting War Machines and reinstalling it from the App Store. Your game progress should be saved if you use an account or link your game to Facebook or Apple.

Please also confirm if you’ve already tried any of these steps, so I can guide you further if needed.

Let me know how it goes!

Приложение открывается и зависает на загрузке танка

Thank you for the extra detail! Since the app opens but freezes specifically on the tank loading screen, it sounds like the game is having trouble downloading or rendering tank assets properly.

Here are some targeted steps to try next on your iPhone with iOS 18.5.0:

1. Check your internet connection again: A stable and relatively fast connection (Wi-Fi preferred) is important because the game downloads tank models and maps. If possible, switch from mobile data to Wi-Fi or vice versa to test if that helps.

2. Clear temporary data by reinstalling the game:
- First, ensure your game progress is linked to your account (Apple, Facebook, or War Machines account) to avoid losing it.
- Delete the War Machines app from your iPhone.
- Restart your iPhone.
- Reinstall War Machines from the App Store and log in.

3. Close background apps: Sometimes other apps running simultaneously can interfere with loading. Double tap your home button (or swipe up from bottom and pause depending on your model) and swipe away other apps.

4. Update iOS (if available): Though you’re on 18.5.0, checking for any newer iOS update might help with compatibility and performance.

5. Check storage space: If your iPhone is low on storage, the app may not properly load heavy assets like tanks. Go to Settings > General > iPhone Storage and verify you have sufficient free space (at least a few hundred MB).

6. Contact support if issue persists: If none of the above helps, the problem might be server-side or related to the game version. You can reach War Machines support at [email protected] for further assistance.

There have been similar reports of tanks not loading or the game freezing on that screen, often resolved by reinstall or network change1 3.

Please let me know which steps you’ve tried or if you need help with any of the instructions! Are you satisfied with the solution I provided so far?

Игру переустанавливал. Вай фай менял. Ничего не помогло

Thanks for letting me know that reinstalling the game and switching Wi-Fi didn’t fix the freezing on tank loading. Since you have already tried those key steps, let's explore some deeper possibilities.

Here are a few more things we can try:

1. Verify your game account login: Sometimes if the game isn’t properly connected to your account (Apple, Facebook, or War Machines account), it can cause sync issues and prevent assets like your tank from loading. Please confirm you are logged in with the correct account.

2. Check for any server issues or maintenance: Occasionally, War Machines servers undergo maintenance or experience temporary outages causing loading problems. You can check War Machines' official Facebook group or Zendesk page for any announcements about current issues1 4.

3. Reset network settings on your iPhone: Since network inconsistencies can cause asset loading failures, resetting network settings might help:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Note this will remove saved Wi-Fi passwords, so have those handy to reconnect.

4. Try playing on a different network (friend’s Wi-Fi or public hotspot): This helps isolate if your current network is blocking or throttling any game data.

5. Contact War Machines Support: Since you did the major fixes, it might be related to the game account or a game bug requiring developer assistance. You can email [email protected] explaining your issue, device, iOS version, and steps tried.

Please let me know if you want help with any of the steps above or after checking the server status. Are you satisfied with the troubleshooting suggestions so far?