Hi there! I understand that when you're trying to upload a video or photo in Node Video, the app crashes. I'd like to help you get this sorted out. To get started, could you tell me:

1. Does the crash happen every time you try to upload, or only with certain files?
2. Have you noticed if the files are particularly large or in a specific format?
3. Have you tried restarting the app or your device recently?

In the meantime, a common cause for crashes during uploads in Node Video can be insufficient memory or cache issues on your device. Here's a step-by-step list you can try:

1. Restart your device to clear temporary issues.
2. Clear Node Video app cache and data:
- Go to your device Settings > Apps > Node Video.
- Tap Storage, then select Clear Cache.
- If that doesn't help, try Clear Data (note: this might reset some app settings).
3. Ensure your app and device OS are up to date with the latest versions.
4. Try uploading smaller files, or check if the app crashes only with large videos/photos. Sometimes large media overwhelms app memory.
5. If the problem persists, it might relate to app permissions:
- Check Settings > Apps > Node Video > Permissions and ensure it has access to storage/files.
6. Lastly, ensure enough free storage space is available on your Android device as low storage can cause app crashes.

If you've done some of these steps already or if the crash continues, please let me know exactly what you have tried and any error messages you see. I can guide you further or suggest advanced steps.

Are you okay to try these and tell me how it goes?

у меня всё равно вылетает, но у меня 32 гб хранилища..

Thanks for letting me know you still experience crashes despite having 32 GB of storage. That’s a good amount, so the issue likely isn’t due to lack of storage space.

Since the problem persists, let’s consider a few more ideas:

1. App Memory Usage and File Size: Even with ample storage, very large or high-resolution videos can cause the app to run out of memory (RAM) during processing, leading to crashes. Could you tell me the approximate size and format of the videos/photos you are trying to upload?

2. App Version and Updates: Are you running the latest version of Node Video? There have been reports that some app crashes occur after certain updates due to bugs, especially when handling large files. Updating to the newest version, or if you just updated and started having issues, sometimes rolling back to an earlier stable version can help temporarily.

3. Check for Known Issues: Sometimes, specific Android OS versions have quirks with certain apps. Since you’re on Android 10, compatibility is usually fine, but Node Video’s FAQ mentions crashes often come from insufficient memory during video processing. They recommend using videos with lower resolution or shorter durations as a workaround4.

4. Permissions and Background Apps: Double-check that Node Video has all necessary permissions to access storage and media files. Also, closing other apps running in the background might free up memory.

5. Clear App Data and Reinstall: If you haven’t already, uninstalling Node Video, then reinstalling it fresh can clear corrupted files or settings causing instability.

6. Alternative Testing: Try uploading smaller or different video/photo files to see if the crash happens with all files or only specific ones.

If after these steps it still crashes, this might be a bug the developers need to fix. In that case, I can help you report it with details including your device model, OS version, Node Video app version, file types and sizes causing the crash, and error messages if any.

Would you please share the size and format of your files? Also, have you updated Node Video recently? That info will help me guide you best.

Is 32GB enough for Node Video app?

Great question! When it comes to storage, 32GB of space on your device is generally enough to run the Node Video app and to store a reasonable number of videos and photos. However, it depends on how much content you keep on your device and the file sizes you work with. If you make good use of cloud storage or regularly move large files off your device, 32GB is usually sufficient for smooth operation3 7.

That said, this is about storage space. Another important factor affecting app stability—especially when editing or uploading videos—is the device’s RAM (memory used for processing). Your device’s RAM and the app's ability to manage large files during upload can also impact whether the app crashes or not. On Android 10 devices, Node Video recommends keeping file sizes manageable to avoid memory overflow during video processing.

To summarize:
- 32GB storage is generally enough for Node Video app usage if managed well.
- Crashes during uploads are more likely related to memory (RAM) limits or app performance handling large/high-res files than to storage space itself.

If you want, you can tell me about the size of the videos/photos you are trying to upload, and the exact device model you have, and I can help check whether memory or other limits might be causing the issue. Would you like to do that?

У меня realmi c31 и обновление Android 13.

Thanks for sharing your device model and OS version! You have a Realme C31 running Android 13—good to know that, as it helps tailor the advice better.

The Realme C31 is equipped with an entry-level to mid-range processor and typically 3GB or 4GB RAM, which can sometimes be a bit limiting when handling large video files or complex apps like Node Video. Also, Android 13 is quite new, and occasional app compatibility glitches with some apps can happen after major OS upgrades.

Here are some specific steps for your Realme C31 on Android 13:

1. App Compatibility & Updates:
Make sure Node Video is updated to the latest version from the Play Store. Developers often release fixes to improve compatibility with new Android versions.

2. Limit File Size & Resolution:
Since C31’s hardware is modest, try uploading smaller or lower-resolution videos/photos to see if that prevents the crash.

3. Background Apps:
Close unnecessary apps running in the background to free up RAM, as multitasking can strain your device’s memory.

4. Clear Cache or Reinstall App:
Clearing cache or reinstalling Node Video can fix corrupted files causing crashes:
- Settings > Apps > Node Video > Storage > Clear Cache.
- If no improvement, uninstall and reinstall the app.

5. Check Permissions:
Ensure Node Video has all required permissions, especially storage access:
- Settings > Apps > Node Video > Permissions.

6. Watch a Troubleshooting Video:
There’s a helpful YouTube video specifically about fixing Node Video app issues, which might cover steps relevant to your phone and Android 13:
How To Fix NodeVideo App not working

If these steps don't resolve the issue, the problem might be due to compatibility or bugs related to your device or Android 13 version. In that case, I can assist you with reporting this to the development team with all the relevant details.

Would you like me to help with that, or is there any other info about when the crash happens (file types, exact app version) you can share?