[Supremacy 1914] Появляется просто белый экран. Чистка кеша не помогла. Отключения блокировщиков тоже.

Кеша
11 месяцев назад В Supremacy 1914
Появляется просто белый экран. Чистка кеша не помогла. Отключения блокировщиков тоже.

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57 Точки 5 Последователи
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

Вид Профиль
11 месяцев назад

Hello! I see you're encountering a white screen when trying to play Supremacy 1914, and clearing the cache or disabling blockers hasn't helped. I’d like to gather a bit more information so I can assist you better.

- Are you trying to play this on a web browser or the Steam client?
- Is the white screen happening right after you load the game, or at some other point?
- Have you tried refreshing the page or restarting your browser?
- Are you using the latest version of your browser? (Since you mentioned WebKit on Windows 10, is it Safari for Windows or another WebKit-based browser?)
- Do you happen to have any browser extensions besides blockers that might interfere with scripts or content?

Meanwhile, here are some steps you can try:

1. Full Browser Restart: Close all browser windows completely and then reopen it. Sometimes the session or browser state can cause issues.

2. Try a Different Browser: Switching to a mainstream browser like Google Chrome or Mozilla Firefox may help isolate whether the problem is browser-specific.

3. Check for Browser Updates: Make sure your browser and system are fully updated, as outdated versions can cause rendering issues.

4. Enable Hardware Acceleration: Check your browser settings to make sure hardware acceleration is enabled, as the game relies on it.

5. Clear Local Storage and Cookies for the Game Site: Beyond cache, sometimes cookies or certain stored site data can cause blank screens. You can clear data specific to the Supremacy 1914 domain.

If none of these work, it may help if you can try logging into the game from another device or network to check if it is related to your system or connection.

Let me know how these steps go or if you need guidance on how to perform any of them!

Кеша
11 месяцев назад

Появляется просто белый экран. Чистка кеша не помогла. Отключения блокировщиков тоже.

user
avatar
57 Точки 5 Последователи
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

Вид Профиль
11 месяцев назад

Thank you for sharing that the white screen remains even after clearing cache and disabling blockers. To help pinpoint the cause and fix it, I have a few more questions:

- Are you accessing Supremacy 1914 through the website or via Steam?
- When exactly does the white screen appear? Is it right after loading the page or after you log in?
- Have you tried running the game in a different browser, like Chrome or Firefox?
- Do you have any graphics drivers installed or updated recently?

Since you’re on Windows 10 using a WebKit-based browser, sometimes compatibility or graphics drivers can cause such issues. Based on reported cases, here are some steps that have helped others:

1. Try running the game in a different browser like Chrome or Firefox - This can confirm if the problem is browser-specific.

2. Make sure your graphics drivers are up to date - Outdated or corrupted video drivers can cause white screens in graphic-intensive games.

3. Clear local storage data for the game domain - This is slightly different from clearing cache; it resets any stored game data in your browser.

4. Disable any unusual browser extensions besides blockers - Occasionally other extensions interfere with game scripts.

5. Check your screen resolution and display settings - Some users resolved white screen issues by adjusting these, especially if using multiple monitors.

6. If using Steam, try verifying game files or reinstalling the game, as corrupted files might cause loading issues.

If these steps don’t help, it may be an issue on the server side or a bug in the current game version. In that case, contacting Supremacy 1914 support at [email protected] with details about your device and steps tried is recommended.

I’m here to guide you through any of these steps if needed. How would you like to proceed?

Кеша
11 месяцев назад

Не помогли советы выше

user
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57 Точки 5 Последователи
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

Вид Профиль
11 месяцев назад

Thank you for letting me know the previous suggestions didn’t resolve the white screen issue. Since the usual troubleshooting steps haven’t worked, let's try a couple more targeted actions:

1. Clear Local Storage in Browser for Supremacy 1914:
Sometimes local storage holds data that cache clearing doesn't remove and can cause white screens. Here's how you can clear it in your WebKit-based browser on Windows 10:
- Open the browser's Developer Tools (usually via pressing F12 or right-click and select "Inspect").
- Go to the “Application” or “Storage” tab.
- Find “Local Storage” and locate the entry for Supremacy 1914's website.
- Right-click and clear all stored data for it.
- Refresh the page and try loading the game again.

2. Check Browser Console for Errors:
While you have Developer Tools open, check the “Console” tab for any error messages when the white screen appears. Those messages can provide clues about what is failing. You can share those errors with me if you want, and I can help interpret them.

3. Try Incognito/Private Mode:
Open a private/incognito window in your browser and access Supremacy 1914 there. This mode disables most extensions and starts fresh, sometimes avoiding hidden conflicts.

4. Test on a Different Network:
If possible, try connecting your device using a different internet connection (for example, using mobile hotspot) to rule out any network-related filtering or blocking that might cause the issue.

5. Verify Any Firewall or Antivirus Settings:
Sometimes security software can block scripts or content critical for the game. Temporarily disable any firewall or antivirus (if safe to do so) and check if the game loads correctly.

6. Try Official Support Resources:
You can also look at or post your issue on the Supremacy 1914 Support Forum or contact the developers directly at [email protected] for assistance tailored to your account and setup.

If you want, I’m here to help you with any of these steps or interpret messages if you check the console logs. Would you like help doing any of these?

Are you satisfied with this guidance so far?

Кеша
11 месяцев назад

Failed to load resource: net::ERR_QUIC_PROTOCOL_ERROR index.html:1

       Failed to load resource: net::ERR_HTTP2_PING_FAILED
user
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57 Точки 5 Последователи
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

Вид Профиль
11 месяцев назад

Thank you for sharing the error messages from your browser console. The errors "net::ERR_QUIC_PROTOCOL_ERROR" and "net::ERR_HTTP2_PING_FAILED" suggest there are network protocol issues that might be preventing the game from loading properly. These errors relate to how your browser and the server communicate over the internet, specifically involving QUIC and HTTP/2 protocols, which Supremacy 1914 likely uses for faster loading.

Here’s what we can try to address this:

1. Disable QUIC Protocol in Your Browser:
Since "ERR_QUIC_PROTOCOL_ERROR" indicates a problem with QUIC, disabling it can help. Here’s how to do it in most Chromium-based browsers:
- Type chrome://flags/ (or your browser’s experimental settings URL) in the address bar and press Enter.
- Search for "QUIC" or "Experimental QUIC Protocol".
- Change the setting to Disabled.
- Relaunch the browser and try loading the game again.

2. Disable HTTP/2 if Possible:
Disabling HTTP/2 is less straightforward, but sometimes browser extensions or firewall settings might interfere with it. If you have any security software or VPN running, try disabling them temporarily.

3. Check Your Network Equipment:
Occasionally, routers or firewalls can disrupt QUIC or HTTP/2 traffic. Restart your modem/router. Also consider temporarily disabling any advanced firewall or security features on your router to test.

4. Try a Different Network Connection:
Testing on a different network (like a mobile hotspot) can confirm if the issue is with your network or device.

5. Clear Browser DNS Cache:
Sometimes cached DNS data causes loading issues:
- In a Chromium-based browser, go to chrome://net-internals/#dns and click “Clear host cache”.
- Restart the browser.

If these steps sound a bit technical, I’m here to guide you through each one. Also, if you’re not using a Chromium-based browser, could you let me know which exact browser you're using? I can tailor instructions for it.

Would you like to start with disabling QUIC?

Кеша
11 месяцев назад

Использую: Яндекс Браузер

user
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57 Точки 5 Последователи
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

Вид Профиль
11 месяцев назад

Thanks for letting me know you’re using Yandex Browser. Since Yandex Browser is based on Chromium, the steps to disable QUIC that I mentioned earlier will be quite similar. Here's how you can disable QUIC in Yandex Browser to tackle the "ERR_QUIC_PROTOCOL_ERROR":

1. Open your Yandex Browser and type browser://flags/ in the address bar and hit Enter.
2. In the search box on that page, type "QUIC".
3. Look for “Experimental QUIC protocol” in the results.
4. Change the setting from “Default” or “Enabled” to “Disabled”.
5. Restart Yandex Browser completely (close all windows and reopen).
6. Try loading Supremacy 1914 again and see if the white screen issue is resolved.

If disabling QUIC doesn’t fully resolve the problem, you can also try opening a private/incognito window in Yandex Browser and loading the game there—it disables most extensions and can help isolate issues.

Since Yandex Browser shares much with other Chromium browsers, these steps are usually effective for network-related errors like the ones you're seeing.

Let me know if you want guidance on any other checks, like clearing local storage or testing on a different network. Are you satisfied with this solution for now?

Кеша
11 месяцев назад

Появляется просто белый экран. Чистка кеша не помогла. Отключения блокировщиков тоже.

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