Hello! I see that you registered your email in the Love Spouse-Remote Connection app, and everything works fine until you exit the app, after which your account gets logged out and you can’t log back in. I want to help you get this sorted out.
To clarify, when you say "вылетает мой аккаунт," do you mean the app crashes when you exit, or does it just log you out automatically? Also, when you try to log back in, do you get any error messages?
Meanwhile, let's go through some common steps that might help:
1. Check App Permissions and Storage: On your Android 13 device, go to Settings → Apps → Love Spouse-Remote Connection → Permissions and make sure the app has necessary permissions like storage and background activity allowed. Sometimes insufficient permissions make the app unable to save your login session.
2. Clear app cache: Sometimes cached data causes login issues. - Go to Settings → Apps → Love Spouse-Remote Connection → Storage → Clear Cache. - Then restart the app and try logging in again.
3. Check background app refresh: Ensure the app is allowed to run in the background so it can keep your session alive. - Settings → Apps → Special access → Battery optimization → find the app and exclude it from battery optimization.
4. Re-login after clearing cache: Sometimes the app needs a fresh login to reset the session tokens.
If you’ve already tried these, let me know so I can suggest some deeper troubleshooting steps based on what you experienced. Are you logged into the app via Google or a custom email login? This info can help me guide you better.
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Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
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Hello! I see that you registered your email in the Love Spouse-Remote Connection app, and everything works fine until you exit the app, after which your account gets logged out and you can’t log back in. I want to help you get this sorted out.
To clarify, when you say "вылетает мой аккаунт," do you mean the app crashes when you exit, or does it just log you out automatically? Also, when you try to log back in, do you get any error messages?
Meanwhile, let's go through some common steps that might help:
1. Check App Permissions and Storage: On your Android 13 device, go to Settings → Apps → Love Spouse-Remote Connection → Permissions and make sure the app has necessary permissions like storage and background activity allowed. Sometimes insufficient permissions make the app unable to save your login session.
2. Clear app cache: Sometimes cached data causes login issues.
- Go to Settings → Apps → Love Spouse-Remote Connection → Storage → Clear Cache.
- Then restart the app and try logging in again.
3. Check background app refresh: Ensure the app is allowed to run in the background so it can keep your session alive.
- Settings → Apps → Special access → Battery optimization → find the app and exclude it from battery optimization.
4. Re-login after clearing cache: Sometimes the app needs a fresh login to reset the session tokens.
If you’ve already tried these, let me know so I can suggest some deeper troubleshooting steps based on what you experienced. Are you logged into the app via Google or a custom email login? This info can help me guide you better.
Looking forward to your reply!