Hi there! I understand that you're having trouble playing Identity V using your mobile internet without a VPN—is that correct? Could you please share a bit more detail? For example, does the game fail to connect at all, or do you get a specific error message? Also, does this happen only on mobile data or also on Wi-Fi?
Based on what you've shared so far, it sounds like your mobile network provider might be blocking or restricting connections to Identity V’s servers, which is why it only works when a VPN is enabled. This is something that occasionally happens depending on network policies or routing issues.
Here’s what I suggest you try step-by-step:
1. Check Network Connection and Settings Ensure your mobile data signal is strong and stable. Sometimes, weak data connections cause issues.
2. Reset Network Settings on Your Android 13 Device - Go to Settings > System > Reset options - Select Reset Wi-Fi, mobile & Bluetooth - Confirm and restart your device This can clear any misconfigurations affecting connectivity.
3. Try a Different DNS Server Sometimes, your ISP's DNS might be blocking certain game servers. You can switch to a public DNS like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare (1.1.1.1). On Android, you can change this under your mobile network settings via “Private DNS” set to “dns.google” or “1dot1dot1dot1.cloudflare-dns.com.”
4. Contact Your Mobile Carrier Since VPN works but direct connection doesn’t, it’s a strong sign this is on your carrier’s side. Reach out to them to ask if they have any known restrictions or blocks affecting game servers.
5. Use a VPN as a Workaround (If Acceptable) Since you mentioned it works with VPN, maintaining VPN use is an option while the above steps are investigated.
If you’ve already tried the steps above or want me to guide you through any of them in detail, just let me know. Also, if you recall any specific error messages, please share.
Are you satisfied with these troubleshooting steps so far?
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Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
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Hi there! I understand that you're having trouble playing Identity V using your mobile internet without a VPN—is that correct? Could you please share a bit more detail? For example, does the game fail to connect at all, or do you get a specific error message? Also, does this happen only on mobile data or also on Wi-Fi?
Based on what you've shared so far, it sounds like your mobile network provider might be blocking or restricting connections to Identity V’s servers, which is why it only works when a VPN is enabled. This is something that occasionally happens depending on network policies or routing issues.
Here’s what I suggest you try step-by-step:
1. Check Network Connection and Settings
Ensure your mobile data signal is strong and stable. Sometimes, weak data connections cause issues.
2. Reset Network Settings on Your Android 13 Device
- Go to Settings > System > Reset options
- Select Reset Wi-Fi, mobile & Bluetooth
- Confirm and restart your device
This can clear any misconfigurations affecting connectivity.
3. Try a Different DNS Server
Sometimes, your ISP's DNS might be blocking certain game servers. You can switch to a public DNS like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare (1.1.1.1). On Android, you can change this under your mobile network settings via “Private DNS” set to “dns.google” or “1dot1dot1dot1.cloudflare-dns.com.”
4. Contact Your Mobile Carrier
Since VPN works but direct connection doesn’t, it’s a strong sign this is on your carrier’s side. Reach out to them to ask if they have any known restrictions or blocks affecting game servers.
5. Use a VPN as a Workaround (If Acceptable)
Since you mentioned it works with VPN, maintaining VPN use is an option while the above steps are investigated.
If you’ve already tried the steps above or want me to guide you through any of them in detail, just let me know. Also, if you recall any specific error messages, please share.
Are you satisfied with these troubleshooting steps so far?