Hello! I see you're having trouble with prompts not working in PixVerse. I'd like to help you get that sorted out. Could you share a bit more about what exactly happens when you try to use the prompts? For example, do you get any error messages or does the system just not respond?

Meanwhile, here are a few initial things we can check together:

1. Prompt Length: PixVerse has a limit on prompt length, usually around 2048 characters. If your prompt is too long, it might not work.

2. Prompt Content: Sometimes prompts get rejected if they contain restricted or inappropriate content per PixVerse's guidelines.

3. Authentication: If you use an API key or account login, an incorrect or revoked key could cause failures in processing prompts.

4. Network Issues: Since you are on Android 10 using WebKit browser, make sure your internet connection is stable, as prompt processing requires server communication.

Could you tell me:

- Are you using the PixVerse app or website via browser?
- If you see an error code or message, what does it say?
- Have you recently changed or updated your API key or login credentials?

This info will help me guide you through the right steps to fix the prompts not working.