Hi! I see you're having trouble with the Lords game not starting. I'd like to help you get it running smoothly. Could you please tell me a bit more about what happens when you try to launch the game? For example, does it crash immediately, does the screen freeze, or do you get any error messages?

In the meantime, here are some general steps that often help resolve this kind of issue on Windows 10:

1. Restart your computer: Sometimes a simple reboot can clear any temporary glitches blocking the game.

2. Check for updates: Make sure your game is updated to the latest version, as developers frequently release fixes.

3. Update graphics drivers: Since games often rely on DirectX and graphics drivers, ensure your video card drivers are current. You can update these from your GPU manufacturer's website (NVIDIA, AMD, or Intel).

4. Run as administrator: Right-click the game icon and select "Run as administrator" to ensure it has all permissions to start.

5. Verify DirectX version: Lords games often require DirectX 11 or 12. You can update DirectX through Windows Update or the Microsoft website.

6. Check system requirements: Verify that your hardware meets the minimum or recommended specs for this Lords game.

If you've tried any of these, please let me know which ones so I can suggest other targeted solutions. Also, if you received any specific error messages, sharing them would be very helpful.

Are you comfortable following through with these steps? Let me know!

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Thank you for the extra detail! So, the game shows the loading screen or the game image but then doesn’t proceed further — it stays stuck on the splash screen, right?

This is a common issue that can be caused by a few different factors. Let’s try these steps on your Windows 10 machine to get past the loading screen:

1. Close the game fully
Make sure it’s completely exited in Task Manager (Ctrl+Shift+Esc), find any Lords Mobile processes, and end them.

2. Clear the game cache
- Press Windows + R, type %appdata%, and press Enter.
- Look for folders named IGG or Lords Mobile and delete any cache or temporary files inside. This won’t delete your game progress but can remove corrupted data causing freeze.

3. Disable VPN or Proxy
Some players reported that having VPN or Proxy enabled can cause the game to freeze on the splash screen. If you use any, turn it off before launching the game again1.

4. Update your graphics drivers
Even on Windows 10, outdated drivers cause these problems. Visit your GPU manufacturer’s website (NVIDIA, AMD, or Intel) and download the latest drivers.

5. Run game as administrator
Right-click the game shortcut and choose “Run as administrator” to avoid permission issues.

6. Check Firewall and Antivirus
Sometimes, security software blocks the game from loading correctly. Try temporarily disabling Windows Defender or antivirus and see if the game proceeds beyond the splash screen.

7. Reinstall the game (last resort)
If none of the above works, uninstall the game, reboot your system, then reinstall the latest version from the official source.

If you want, I can guide you through any of these steps. Just let me know which ones you’d like help with or if you tried any already.

Are you satisfied with these suggestions so far?