Hi! I understand you're getting an error after the photo finishes uploading in the Superlook AI app, right? Could you tell me a bit more about what exactly the error message says, if there is one? Also, have you tried any steps so far to fix it?

Meanwhile, here are some common things we can check to help your photo process correctly:

1. Check your internet connection—make sure it's stable and fast enough for uploading and processing photos.

2. Verify that the photo format and size are supported by Superlook AI. Sometimes very large images or uncommon formats cause errors.

3. Try restarting the app and your device to clear temporary glitches.

4. Update the Superlook AI app if an update is available, as updates often fix bugs.

5. Clear the app cache and data (in Android settings under Apps > Superlook AI), which can remove corrupted temporary files.

If none of these help, please let me know what exact error you see, and I can guide you further or check if there are any reported server issues.

Are you satisfied with this approach so far or is there anything else you tried?

1. Скорость интернета высокая, wifi 6.0
2. Ранее с загружаемым форматом все работало (еще пару дней назад
3. Перезапускал
4. Обновлений нет, переустанавливал
5. Кеш и файлы чистил, один раз это помогло, но ошибка вскоре вереулась. Повторные чистки результат не принесли Я вижу ошибку: "Something went wrong

Unfortunately, we were unable to complete this request"

Thank you for the detailed info! Since your internet is strong and the format worked before, and you've already tried restarting, reinstalling, and clearing cache (which only helped temporarily), this looks like it could be a deeper issue with the app or its connection to the server.

The exact error "Something went wrong. Unfortunately, we were unable to complete this request" usually indicates a server-side or backend processing problem that might not be fixed just by your device troubleshooting.

Here are the next steps I suggest:

1. Wait a bit and try again later: Sometimes, these errors come from temporary server overload or maintenance. Waiting 30 minutes to an hour can help.

2. Check if there are any announcements or known outages from Superlook AI support channels or forums.

3. If the problem persists for multiple days, please contact Superlook AI support directly at [email protected] with details (your device, OS, app version, photo type) so they can investigate server-side issues.

4. Meanwhile, try using a different photo (simple, smaller size) just to see if the problem occurs on all photos or just specific ones.

5. If you have access to another device or platform (e.g., desktop or another phone), try uploading the same photo there to isolate device-specific vs. server issues.

I also found a helpful video that walks through fixes for "Something Went Wrong" errors on similar AI apps, which might give additional tips: How to Fix Super AI "Something Went Wrong" Error - YouTube 1

Would you like me to help draft an email for Superlook support to make the reporting smoother? Or assist with testing on another device?

Are you satisfied with these steps?