[Pdb] Показана что нет интернета, но он есть

Гриша Кобяков
11 месяцев назад В Pdb
Показана что нет интернета, но он есть

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

Вид Профиль
11 месяцев назад

Hello! I see that your Pdb App is showing that there’s no internet connection, but your device actually has internet access. Could you please tell me a bit more about your situation? For example:

- Are you connected via Wi-Fi or mobile data?
- Is this happening only with Pdb App or with other apps as well?
- Have you tried restarting your device or toggling the internet connection?
- Are you seeing any specific error messages in the app?

Knowing these details will help me guide you through the steps to fix this.

Meanwhile, here are some initial steps we can try on your Android 10 device with WebKit browser:

1. Restart your device: This can help reset network settings and clear any temporary glitches.
2. Toggle your internet connection: Turn off Wi-Fi or mobile data, wait a few seconds, then turn it on again.
3. Check app permissions: Make sure Pdb App has permission to access the internet. Go to Settings > Apps > Pdb App > Permissions and verify.
4. Clear the app cache: Go to Settings > Apps > Pdb App > Storage > Clear Cache. This removes temporary files that might cause issues.
5. Check for updates: Make sure both your Pdb App and device software are up to date. Sometimes app connectivity issues happen due to outdated versions.
6. Try switching networks: If you’re on Wi-Fi, try mobile data, or vice versa, to see if the issue persists.

If you’ve tried any of these already, please let me know, and we can look into more advanced troubleshooting, such as checking network settings or reinstalling the app.

Does this make sense so far? Let me know what you’ve done or if you want help walking through any step!

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