[BURGER KING] No me deja abrir la aplicación, pone error 6

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Ismael Saracho
hace 4 meses in BURGER KING
No me deja abrir la aplicación, pone error 6

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151 points 6 followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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hace 4 meses

Hi there! I see you're getting an "error 6" when trying to open the Burger King app. Let's get this sorted out for you.

Can you tell me if this started happening recently or after some update? Also, have you tried any steps on your own so far?

In the meantime, let's try some basic troubleshooting steps for Android 10 with WebKit:

1. Clear Cache and Data for the Burger King App:
- Go to your device's Settings.
- Tap Apps & notifications (or just Apps).
- Find and select the Burger King app.
- Tap Storage & cache.
- Tap Clear Cache first, then Clear Storage/Data.
- Restart your phone and try opening the app again.

2. Check your internet connection:
- Make sure you have a stable Wi-Fi or mobile data connection.
- Try switching between Wi-Fi and mobile data to see if one works better.

3. Update or reinstall the app:
- Open the Google Play Store.
- Search for the Burger King app.
- If an update is available, tap Update.
- If no update or it doesn’t work, uninstall the app completely and reinstall it.

4. Make sure your Android OS and browser WebKit components are up to date:
- Go to Settings > System > System Update.
- Check for available updates and install them.

If you’ve already tried some of these or the error persists after these steps, please let me know. That way, I can guide you through more advanced troubleshooting or check for any server issues.

Are you comfortable trying these steps? Let me know if you want me to guide you through them in detail!

I
Ismael Saracho
hace 4 meses

No funciona nada de ese tipo de información que me dieron

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151 points 6 followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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hace 4 meses

Thanks for letting me know the basic steps didn't help. Since "error 6" persists even after clearing cache, reinstalling, and checking your connection, it could be a deeper issue either with the app version itself, compatibility on your device, or a temporary server problem.

Based on recent user reports, some Burger King app issues like freezing or error screens have affected users even after these steps. Here are a couple of next steps we can try:

1. Check for app region restrictions:
Sometimes the app version available might not fully support certain regions or networks, which could cause errors. Can you confirm which country your device and Google Play Store region are set to? Also, if you installed the APK from outside the Play Store, that could cause issues.

2. Try contacting Burger King support directly:
Since common fixes don't work here, it might be necessary to report this error to Burger King's support team for deeper assistance or to check for ongoing outages affecting the app. You can reach them via their official support email: [email protected]

3. Use the mobile website as a temporary workaround:
While the app is down, you can place orders or browse promotions via their official mobile website, which usually works well on your browser.

If you'd like, I can guide you through checking your device and store region settings next, or help draft a message to support with your issue details. How would you like to proceed?

Also, if you want more info about others experiencing similar issues, there's a Reddit thread where users discuss Burger King app issues here:
https://www.reddit.com/r/BurgerKing/comments/1j14pm7/burger_king_app_not_working/?tl=es-419

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