[Connected2.me] No quiere registrar ningun correo para hacer una cuenta nueva

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David
hace 2 meses in Connected2.me
No quiere registrar ningun correo para hacer una cuenta nueva

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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hace 2 meses

Hello! I understand you're having trouble registering a new account on Connected2.me because it doesn't accept your email. Let me help you with this.

To start, could you please tell me a bit more about what happens when you try to enter your email? For example:
- Do you get an error message? If yes, what does it say exactly?
- Are you using a personal email account (like Gmail, Outlook)?
- Have you tried using a different email address?
- Are you trying to register through the app or the web browser on your Android device?

This info will help me guide you better.

Meanwhile, here are some initial troubleshooting steps you can try:

1. Check Email Format: Make sure your email is typed correctly with no extra spaces or typos.
2. Use a Different Email: Try registering with a different email provider if possible.
3. Clear Cache/Cookies of Browser: Since you're on WebKit with Android 10, go to your browser settings and clear browsing data, especially cookies and cache.
4. Update the App: If you are using the app, ensure it’s the latest version from Google Play.

Sometimes, account registration issues happen if your IP or email is temporarily blocked due to previous violations, or if the username you're attempting is already taken or blocked. If the problem persists after these steps, we might want to check if your device or IP is being restricted.

Can you try those and let me know what happens? Also, share the exact error message if you see one! That will help me assist you further.

If needed, I can check additional info from Connected2.me support resources or help with alternative ways to get you set up.

Looking forward to your update!

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