[Cursa] Al entrar a la aplicacion, se queda congelada en pantalla de carga

R
Romario Martinez Gonzalez
hace 10 meses in Cursa
Al entrar a la aplicacion, se queda congelada en pantalla de carga

comments

user
avatar
153 points 4 followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

view profile
hace 10 meses

Hi! I see that when you enter the Cursa app, it freezes on the loading screen. Let's work together to get this sorted.

First, just to clarify, are you using the app on a Windows device with WebKit browser? And is this issue happening every time you try to open the app, or just sometimes?

Meanwhile, here’s a step-by-step approach you can try to fix the freezing on load screen:

1. Restart Your Device: Sometimes a simple reboot of your Windows 10 device can clear temporary glitches affecting the app.

2. Check Network Connection: Ensure your internet connection is stable. A weak or intermittent connection can cause loading problems.

3. Clear Browser Cache: Since you are using WebKit browser, clearing its cache and cookies may help eliminate corrupted stored data that might block the app from loading properly.

4. Update the App and Browser: Make sure both the Cursa app (if a standalone app) and your WebKit browser are updated to the latest versions. Outdated software may cause compatibility issues leading to freezes.

5. Reinstall the App: If possible, uninstall and then reinstall the Cursa app. This often resolves issues caused by corrupted installation files.

6. Check for System Updates: Verify that your Windows 10 has all recent updates installed, as system updates improve compatibility and security.

If you have already tried any of these, please let me know which ones so that I can suggest more advanced steps. Also, if the app displays any error messages or if you notice any other unusual behavior before freezing, that information would be very helpful.

Are you ready to proceed with these steps or need help with any particular step?

leave_a_comment