[Dodo] Noo

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Sumit Mahato
4 kuud tagasi in Dodo
Noo

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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4 kuud tagasi

Hi there! I see you mentioned that your Dodo app is not working on your iPhone with iOS 18.6. To help you better, could you tell me a bit more about what's happening? For example:

- Does the app fail to open, crash, or just freeze?
- Do you see any error messages?
- Are you having trouble logging in or accessing certain features?
- Is your internet connection working fine otherwise?

This info will help me guide you through the right steps to get it working again. Meanwhile, here are some basic things you can try:

1. Restart the iPhone: Turn it off and on again to refresh the system.
2. Force close the Dodo app and reopen it: Swipe up from the bottom and swipe the app off the screen.
3. Check for app updates: Open the App Store, tap your profile icon, and scroll to see if Dodo has an update.
4. Ensure your network connection is stable: Try switching between Wi-Fi and cellular data.
5. Reinstall the app: Delete the app and download it again from the App Store.

If you’ve already done some of these, just let me know which ones, and we can dig deeper into the issue together.

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Sumit Mahato
4 kuud tagasi
user
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151 points 6 followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

view profile
4 kuud tagasi

Thanks for letting me know the Dodo app still isn’t working on your iPhone. Since the basic steps didn’t help, let's try a few more targeted ones to pinpoint the problem:

1. Check for App or iOS Compatibility Issues
Sometimes apps may face issues if the iOS version or the app itself has bugs or incompatibilities. Although you’re on iOS 18.6 (which is recent), make sure the Dodo app is up-to-date. If you can’t find the app in the App Store or it won’t update, there might be a temporary issue with the app availability or compatibility.

2. Clear Cache or App Data
iOS doesn’t let you clear cache directly, but reinstalling the app typically resets its stored data. Since you tried reinstalling, let’s also ensure you’re logged out of your account (if possible) before uninstalling, so a fresh login resets any session issues.

3. Network Settings Reset
Sometimes network settings affect apps connecting to servers. Try resetting your iPhone’s network settings (note this will erase saved Wi-Fi passwords):
Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. After your phone restarts, reconnect to Wi-Fi and test the app again.

4. Check for Service Outages
It’s possible Dodo’s backend servers might be down or having issues. You can check live outage reports here: Downdetector - Dodo. If others are reporting issues, waiting it out might be the only option.

5. Contact Dodo Support or Use Online Help
Dodo has troubleshooting help on their site which might provide specific fixes based on your exact issue: Dodo Help and Troubleshooting

If none of these help, could you share:
- What exactly happens when you open the app (error message, blank screen, crash)?
- Does your iPhone have enough free storage? Sometimes low space impacts app performance.
- Are other apps working fine on your device and network?

Let me know so I can assist you further!

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