Hi! I understand that each time you enter a character in the PolyBuzz app, it shows a "refresh" message even though your internet connection is stable. Let's see what might be causing this and how to fix it on your Android OS 10 device.

First, just to clarify:
- Is this happening with a specific character or with any character you try to use?
- Are you using the latest version of the PolyBuzz app installed from the Play Store?

While you check that, here's a step-by-step approach to troubleshoot:

1. Restart the PolyBuzz app completely:
- Close it fully from your recent apps.
- Reopen it and try again.

2. Clear the app cache and data:
- Go to Settings > Apps > PolyBuzz.
- Tap on Storage.
- Clear Cache first, then Clear Data.
- Note: Clearing data will log you out, so keep your login info handy.

3. Check for app updates:
- Go to Google Play Store.
- Search for PolyBuzz.
- If an update is available, please update to the latest version.
- Older app versions sometimes conflict with server updates and cause refresh issues.

4. Restart your device:
- A simple restart often resolves temporary glitches.

5. Check PolyBuzz server status:
- Sometimes the app might prompt refresh messages if PolyBuzz servers are temporarily down or undergoing maintenance. You can look up PolyBuzz status online to confirm.

If you have done any of these already, please let me know which ones, and we can try deeper troubleshooting such as verifying permissions, checking for background data restrictions, or reinstalling the app altogether.

Would you like help walking through these steps? Also, feel free to share any additional details about how the issue appears.

Are you satisfied with this initial solution?