Hi there! I understand you're having trouble accessing the iQIYI VIP Premium service in Malaysia. To help you better, may I ask if you are seeing any specific error messages when you try to access VIP content? Also, have you already subscribed to the VIP Premium plan, and if so, are you signed in with the account that holds that subscription?

Meanwhile, here are some initial steps you can try to troubleshoot the issue:

1. Verify Your Subscription:
- Open the iQIYI app and go to your account settings to confirm that your VIP Premium subscription is active.

2. Log Out and Log Back In:
- Sometimes re-authenticating your account helps. Log out of the app completely, restart your device, then log back in.

3. Check Payment Status:
- If your payment didn’t process successfully, VIP features won’t activate. Verify your payment method and clear any failed payments.

4. Clear App Cache and Data:
- On your Android device (Android 10), go to Settings > Apps > iQIYI > Storage, then tap “Clear Cache” and “Clear Data.” This can resolve corrupted data issues.

5. Update the App:
- Make sure you have the latest version of the iQIYI app from the Google Play Store.

6. Network Connection:
- Make sure you have a stable internet connection, as connection interruptions can block content access.

If you’ve already tried any of these steps, please let me know which ones, and if there are any error codes or messages appearing. That will help me guide you with more precise solutions.

Also, sometimes older or multiple subscriptions on the same account can cause conflicts, so be sure to keep only your latest subscription active in your account settings1 4.

Looking forward to your reply! Are you currently signed into the app with the account that purchased VIP?