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[90 Day Challenge] Not loding in content
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Sigurd Wærsted Haverstad
4 maanden geleden in
90 Day Challenge
Not loding in content
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Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Hi there! I see you’re having trouble with the 90 Day Challenge app not loading content on your iPhone running iOS 18.7. Could you share a bit more about what exactly happens when you try to load the app? For example, does the app open but the workouts or other content don’t appear? Or does the app fail to open entirely? Any specific error messages would also be helpful.
In the meantime, here’s a step-by-step checklist we can try to get the app loading properly:
1. Check Your Internet Connection: Make sure your iPhone is connected to a stable Wi-Fi or cellular data network. You can try opening a website or another app to confirm connectivity.
2. Restart the App: Swipe up from the bottom of the screen and pause to see the app switcher. Swipe the 90 Day Challenge app upwards to close it completely, then reopen it.
3. Restart Your iPhone: A simple reboot can clear temporary glitches. Hold the side button and either volume button, then slide to power off. Turn your phone back on after a minute.
4. Update the App: Go to the App Store, tap your profile icon, and scroll to see if there’s an update available for the 90 Day Challenge app. Installing the latest version can fix bugs.
5. Check for iOS Updates: Sometimes app issues can be resolved by keeping iOS up to date. Go to Settings > General > Software Update to see if iOS 18.7 is the latest or if there’s an update.
6. Log Out and Back In: If possible, try logging out of your account inside the app and then log back in. This can refresh your content.
7. Clear Cache/Data: iOS apps don’t have a direct clear cache option, but uninstalling and reinstalling the app can help clear corrupted data. Make sure you know your login info before uninstalling.
If after these steps, the content still isn’t loading, the issue might be on the server side or related to your account. At that point, contacting the support team at [email protected] would be a good next step. Also, sometimes when a 90 Day Challenge cycle resets, certain workouts might temporarily disappear until they refresh1.
Let me know what you try and if anything changes! I’m happy to help you get this resolved. Are you able to open the app at all right now?
Not loding in content
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Thanks for letting me know the content isn’t loading at all. Just to clarify, is this happening right after the 90 Day Challenge app opens? Or does the app freeze or show a blank screen when you try to access workouts or other content? Also, are you connected to Wi-Fi or cellular data when this occurs?
I've seen situations where after completing a 90 Day Challenge cycle, the app resets and sometimes the workouts or content temporarily disappear until the next cycle starts or refreshes. One user mentioned that after their challenge ended, the workouts for the next day were missing and they couldn’t book sessions1.
Here are some tailored steps to try that might help:
1. Confirm Network Connection – Ensure your iPhone has a steady internet connection via Wi-Fi or cellular data.
2. Force Close and Reopen – Swipe up from the bottom, find the 90 Day Challenge app, swipe it up to close, then reopen.
3. Log Out and Log Back In – If you can access settings in the app, try logging out and then back in to refresh your account info.
4. Reinstall the App – Uninstall and then reinstall the app from the App Store. This can clear any corrupt cached data.
5. Check for Updates – Make sure both iOS 18.7 and the 90 Day Challenge app are fully updated.
6. Wait for Server Refresh – If the problem persists right after finishing a challenge, it might be a server-side update delay. Waiting a few hours or contacting support at [email protected] could help.
If you've tried all these or want help walking through any step, just let me know. I’m here to help you get back on track! How does the app behave exactly when you try to open content right now?