[Trenara Coach] Kan geen trainingen van dag wijzigen

M
Maarten Mateusen
11 maanden geleden in Trenara Coach
Kan geen trainingen van dag wijzigen

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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11 maanden geleden

Hi there! I understand you're having trouble changing the training sessions for a specific day in Trenara Coach. I'd like to help you with that.

To get started, could you tell me:
- Are you trying to change an existing training session’s details or move it to another day?
- What exactly happens when you try to make the change? Do you get an error message or does the app just not respond?
- Which device or browser are you using when this occurs? I see you’re on WebKit with Android 10, is that correct?

With those details, I can guide you step-by-step to fix this issue. Looking forward to your reply!

M
Maarten Mateusen
11 maanden geleden

I get an Errol message

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57 points 5 followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

view profile
11 maanden geleden

Thanks for letting me know you’re seeing an error message when trying to change your training day. To help you better, could you please tell me exactly what the error message says? Sometimes the exact wording can point us to the cause.

Meanwhile, here are some initial steps to try:
1. Make sure your app (Trenara Coach) is fully updated from the Google Play Store.
2. Restart your device to refresh the system.
3. Check your internet connection, since changes often need a stable connection to sync with the server.
4. Try logging out of the Trenara app and then logging back in.

If none of these work, the error might be linked to a syncing issue or a bug specific to your account or app version. In that case, I might suggest a deeper look or reaching out directly to Trenara support at [email protected].

Could you also confirm if this happens with all training days or just one specific day? That detail could help narrow it down.

Let me know the error message text and your results from these steps!

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