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[REWE] App registreert vanaf 19.11.2025 geen boodschappendatums en tegoeden
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John Theunissen
5 maanden geleden in
REWE
App registreert vanaf 19.11.2025 geen boodschappendatums en tegoeden
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Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
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Hello! Thanks for reaching out. Just to be sure I understand correctly: Your REWE app has stopped registering shopping dates and balances starting from November 19, 2025? Could you clarify if this is happening on your Android device running version 10? Also, have you noticed any recent updates, error messages, or changes with the app around that date? This will help me guide you better.
Android
Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
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Thanks for confirming you're on Android. Since your REWE app isn't registering shopping dates and balances starting from November 19, 2025, the issue could be related to the app version or data syncing.
Let's try these steps:
1. Check for App Updates:
Please open the Google Play Store, search for "REWE - Supermarkt," and see if an update is available. Updating the app ensures you have the latest features and bug fixes.
2. Clear App Cache and Data:
- Go to your device's Settings > Apps > REWE.
- Tap Storage and select Clear Cache.
- If the problem persists, try Clear Data as well (note this may log you out and reset local app data).
3. Log Out and Log Back In:
Sometimes re-authenticating refreshes your account data.
4. Reinstall the App:
If clearing data doesn't help, uninstall the app and reinstall it from a trusted source like the Google Play Store here: REWE - Supermarkt on Google Play.
5. Check Internet Connection:
Ensure your device has a stable connection (Wi-Fi or mobile data) so the app can sync your data properly.
If these steps don’t help, could you tell me if the issue happens with specific shopping transactions or across all your shopping history after that date? Also, do you use any REWE account linked to loyalty or payment that might need verification?
Let me know how these go!