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[Magic Earth Navigation & Maps] Geen downloaded maps - kaarten offline te zien na opstarten van update.
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Dirk
5 maanden geleden in
Magic Earth Navigation & Maps
Geen downloaded maps - kaarten offline te zien na opstarten van update.
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Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
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Hello! I understand that after updating Magic Earth Navigation & Maps on your Windows device, the downloaded offline maps are no longer visible. Let's see how we can get your maps back so you can continue navigating smoothly.
First, to clarify:
- Did you download the maps directly onto your device’s internal storage or onto an external SD card?
- Are you able to see any error messages or prompts about missing maps or updates when you open the app?
- And just to confirm, is your app fully updated to the latest version?
Once I have these details, I can guide you better. Meanwhile, here’s a general approach to try:
1. Check Storage Location: Sometimes after an update, the app may lose access to maps stored on an SD card. If you downloaded maps to an SD card, try removing the SD card, uninstalling the app, then reinstalling Magic Earth directly onto the internal storage. After reinstalling, insert the SD card again and see if the app now recognizes the maps1.
2. Clear Cache and Data: Clearing the app’s cache or data can sometimes resolve display issues:
- Go to your Windows app settings for Magic Earth.
- Clear cache first, then if that doesn’t help, clear app data (note: clearing data may force you to re-login and possibly re-download maps).
3. Re-download Maps: If your maps have disappeared and you don’t have them backed up, try downloading the maps again within the app. Check your network connection to ensure downloads complete properly.
4. App Permissions: Confirm the app has all necessary permissions to access storage and the internet, as lacking permissions can cause map data not to show.
5. Reinstall the App: If none of the above help, uninstall Magic Earth, then reinstall it fresh from the official source or app store for Windows.
If after trying these steps you still cannot see your downloaded maps, please let me know. We might need to look deeper into app-specific logs or possible account sync issues. Also, you can contact support at [email protected] for advanced assistance.
Does this help you get started? Let me know how it goes or if you need me to walk you through any step in detail! Are you satisfied with the solution I provided?