[Segway Mobility] Odo problem

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Emil de Wilde
1 rok temu in Segway Mobility
Odo problem

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 rok temu

Hi! I see you’re having a problem with the odometer on your Segway Mobility device. Could you please tell me a bit more about what exactly is happening? For example:

- Is the odometer completely not showing any numbers?
- Does it act erratically or stop working after a while?
- Does the speedometer have issues too, or only the odometer?
- Have you noticed any error messages on the dashboard?
- Have you tried any troubleshooting steps so far?

Getting these details will help me guide you more precisely!

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Emil de Wilde
1 rok temu

It lost the grappig view of the distantie make on a day

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57 points 5 followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 rok temu

Thanks for the extra details! It sounds like your Segway Mobility app lost the daily distance tracking view — the graphical display showing how far you’ve traveled during the day. Is that right?

A few questions to help narrow this down:
- Are you still able to see your total mileage on the scooter or in the app?
- Has the app updated recently? Sometimes updates change features or introduce bugs.
- Do you use GPS tracking in the app to record routes and distance?
- Have you tried restarting the app or re-logging into your account?

Here’s a step-by-step approach to try restoring that daily distance graph:

1. Restart the App & Device
Close the Segway app completely and reopen it. If that doesn’t help, restart your phone to clear any temporary glitches.

2. Check App Settings
Open the app and look for a section like “Ride History” or “Distance Tracking.” Sometimes the graph view can be toggled on/off or requires enabling permissions like location access. Make sure GPS/location services are active and permission is granted for the app.

3. Check for App Updates
Since your device is Android 10 and using WebKit, make sure your app is the latest version from Google Play Store. Newer versions sometimes fix bugs in ride tracking.

4. Re-login or Re-pair the Device
Try logging out and back in to the Segway Mobility app. If possible, unpair and re-pair your scooter with the app to refresh the connection.

5. Clear App Cache
On Android, go to Settings > Apps > Segway Mobility app > Storage and tap “Clear cache.” This can fix corrupted temporary data affecting display.

If none of these restore your daily distance graph, it might be a known app issue. Some users have reported the app no longer fully recording daily routes or distances consistently1 2.

Would you like me to guide you through any of these steps in detail? Or if you prefer, I can also check if there is an official update or workaround available.

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