Hi there! I see you've mentioned the email [email protected] along with AUTODOC. Could you please let me know what specific help you need regarding AUTODOC? For example, are you having trouble logging into your account, placing an order, or something else? That way, I can guide you step-by-step to resolve it.

Repair videos not working

Hi! Thanks for sharing that you're having trouble with AUTODOC repair videos not playing. Let's get to the bottom of this together.

First, can you tell me where you’re trying to watch the videos? Is it in the AUTODOC app, on their website, or maybe on YouTube? Also, do you get any error messages, or do the videos just not load or play?

Meanwhile, here are some straightforward steps to try:

1. Check your internet connection – make sure you're connected to a stable Wi-Fi or mobile data network, since streaming videos need good bandwidth.
2. Restart the app or browser you're using to watch the videos.
3. If you're using the AUTODOC app, try clearing its cache and data. On your Android device (since you're on Android 10), go to Settings > Apps > AUTODOC > Storage > Clear Cache. If clearing cache doesn’t help, you can try "Clear Data," but note this may sign you out.
4. Update the app from Google Play Store if updates are available.
5. If using a browser, try switching to another one or update your current browser.
6. As a quick test, try watching the videos directly on AUTODOC’s YouTube channel to see if the problem is specific to the app or website.

Does any one of these steps change the video playback behavior? Let me know what you observe so we can proceed further.