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[Star Equestrian] O jogo saí sempre e quando faço uma missão (aquela do potro) não fica salvo e tira as poções
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há 2 semanas in
Star Equestrian
O jogo saí sempre e quando faço uma missão (aquela do potro) não fica salvo e tira as poções
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Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
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Hello! I understand that your Star Equestrian game keeps closing unexpectedly, especially when you try to complete the foal mission, and you notice that the progress doesn't save and the potions disappear. Let me help you get this sorted out.
To get us started, can you tell me if this happens only during the foal mission or throughout different parts of the game? Also, have you noticed if your internet connection is stable while playing?
Meanwhile, here’s a step-by-step guide to try resolving the issue:
1. Restart Your iPhone: Sometimes, a simple restart can clear temporary glitches.
2. Check for Game Updates: Open the App Store, go to your profile, and see if there's an update available for Star Equestrian. Running the latest version helps prevent bugs.
3. Check Your Internet Connection: Since game progress and purchases often sync online, make sure you have a stable Wi-Fi or mobile data connection.
4. Close Background Apps: Double-press the home gesture or swipe up then hold (depending on your iPhone model) to see open apps. Swipe away other apps to free up memory.
5. Reinstall the Game: If the problem persists, back up your game data if possible, then delete and reinstall the app. This can fix corrupted files causing crashes.
6. Clear Cache/Data (If Possible): Though iOS apps don’t allow manual cache clearing, reinstalling helps here.
If after these steps the issue remains, we might be facing a bug in the current version, especially since you mentioned losing potion items after failed saves. In that case, the developers might need to address it.
Do let me know if you already tried any of these steps, and I can guide you further. Also, I can check if there’s any known issue or update from the Star Equestrian devs relevant to your iOS version 18.7.
Are you satisfied with this initial solution?