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[Scanner 360] Meu app scanner PDF scaner está fugando, ele não carrega as imagens e está trocando os nomes
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Natália
há 2 semanas in
Scanner 360
meu app scanner PDF scaner está fugando, ele não carrega as imagens e está trocando os nomes
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Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
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Hi! I understand your Scanner PDF app is having trouble loading images and is swapping names incorrectly. Let's work through this together.
To start, could you tell me a bit more about when this happens? For example:
- Is it with all scans or only certain files?
- Are the images not showing up as thumbnails, or are they missing completely?
- How are the names being changed—are they random, or following a pattern?
- Have you recently updated the app or your Windows 10 system?
Once I have a clearer picture, I can guide you through some steps. Meanwhile, here are some simple, common fixes:
1. Restart the App and Computer: Sometimes, a quick restart can clear temporary glitches. Close the Scanner app entirely and reboot your PC.
2. Check Storage Permissions: Ensure the app has permission to access your files and folders where scans are saved.
3. Clear Cache/Data: If the app allows, clear its cache or temporary files in its settings, which can remove corrupted data.
4. Update the App: Verify you have the latest version of Scanner PDF installed. Outdated software can cause bugs.
5. Check File Location: Confirm your scans are being saved in the intended folder and hasn’t changed unintentionally.
If these don’t solve the issue, I can help you dig into more advanced settings or check for known bugs. Let me know what you observe about the naming issue, too!
Are you comfortable trying those initial steps for now?