Hi there! I see that your Hidden Hotel game isn’t loading on your iPhone with iOS 18.5. To help you better, could you tell me what exactly happens when you try to open or load the game? For example, does the app crash immediately, freeze on a loading screen, or show any error message?

Meanwhile, I’ll guide you through some steps that often help with such loading issues on iPhone:

1. Check for Internet Connection:
Make sure your iPhone has a stable internet connection, either Wi-Fi or cellular data, as Hidden Hotel requires online access.

2. Restart the App:
- Swipe up from the bottom of your screen and pause in the middle (or double-click the Home button if available) to open the app switcher.
- Find the Hidden Hotel app and swipe it off the screen to close it.
- Then reopen the app.

3. Restart Your iPhone:
Sometimes a fresh start clears temporary glitches. Press and hold the power button and volume button until you see the slider, then power off and turn it back on.

4. Check for Updates:
Go to the App Store, tap your profile icon at the top right, and scroll to see if there’s an update available for Hidden Hotel. Installing the latest version can fix bugs.

5. Free Up Space:
iOS apps sometimes fail to load if storage is low. Check your storage in Settings > General > iPhone Storage, and free up space if needed.

6. Reinstall the App:
If the above didn’t work, try uninstalling Hidden Hotel and reinstalling it from the App Store. Note: Before uninstalling, ensure your game progress is saved or linked to a social account to avoid losing progress.

7. Check Permissions:
Go to Settings > Hidden Hotel and ensure it has permission for cellular data or any other essential permissions.

If after these the game still doesn’t load, it could be an issue on the server side or a bug. In that case, I can help escalate or look into more advanced troubleshooting.

Let me know what you observe when trying to launch the game and which steps you have tried already. This will help me tailor the next solution exactly for you!

Are you satisfied with this initial guidance so far?

Все ровно не загружается, с моим интернетом все в порядке

Thanks for letting me know that your internet connection is fine but the Hidden Hotel app still won’t load on your iPhone with iOS 18.5. Since the basics didn’t resolve it, let’s try a few more targeted steps to tackle this issue:

1. Close Background Apps and Free Up Memory:
- Double-click the Home button or swipe up and pause to open the app switcher, then close all apps except Hidden Hotel. This frees up memory that might affect app loading.

2. Reset Network Settings:
- Sometimes network settings cause connectivity issues despite internet being fine.
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- This will reset Wi-Fi, cellular, and VPN settings, so you’ll need to reconnect to Wi-Fi networks afterward.

3. Check for App Permissions and Cellular Data:
- Go to Settings > Hidden Hotel, verify it has permission to use cellular data if you rely on that.
- Also, toggle permissions off and on to refresh.

4. Ensure Sufficient Storage and Background App Refresh:
- Confirm you have at least a few hundred MBs free in your iPhone storage under Settings > General > iPhone Storage.
- Also check Settings > General > Background App Refresh and ensure it’s enabled for Hidden Hotel.

5. Reinstall the App Carefully:
- Delete Hidden Hotel.
- Restart your iPhone.
- Download the latest version of Hidden Hotel from the App Store.
- Remember to log in with your profile to keep your progress saved.

6. Check Hidden Hotel Server Status:
- Sometimes the game servers are down, causing loading issues. Unfortunately, there is no direct official server status page, but checking recent news or social accounts related to Hidden Hotel can help.

If after trying these steps it still won't load, the problem might be related to the app’s compatibility or a bug with iOS 18.5. Since I found some recent guides on Youtube about fixing Hidden Hotel loading problems, but the videos seem unavailable, the best next step would be to contact the Hidden Hotel support directly at [email protected] with details about your device model, iOS version, and issue.

Would you like me to guide you through any of the steps above in detail? Are you satisfied with the troubleshooting process so far?

Проблемы с загрузкой Hidden Hotel на стабильном соединении

Thanks for clarifying that the issue is about Hidden Hotel not loading despite a stable internet connection. According to some reports, users sometimes face the game getting stuck around 97% during loading, which typically indicates the app is having trouble communicating with the game server—even if the local internet connection is solid1.

Here are some additional targeted steps you can try to fix this specific loading hang:

1. Switch Network Types:
Even with a stable connection, sometimes switching between Wi-Fi and cellular data helps. Try toggling off Wi-Fi and using cellular data, or vice versa, to see if the app loads better.

2. Restart Your Router:
Occasionally, local network or DNS issues can interfere. Restarting your Wi-Fi router may resolve connection hiccups.

3. Disable VPN or Proxy:
If you use a VPN or proxy, disable it temporarily. These can sometimes block the game’s communication with servers.

4. Date & Time Settings:
Ensure your iPhone is set to update date and time automatically:
- Go to Settings > General > Date & Time and toggle on Set Automatically. Incorrect time settings can cause server authentication issues.

5. Clear Cache via Offloading App:
Since iOS doesn’t allow clearing cache directly, you can offload the app to free storage without deleting data:
- Go to Settings > General > iPhone Storage > Hidden Hotel > Offload App, then reinstall it.

6. Wait and Retry Later:
Sometimes the game servers have temporary problems or are under maintenance, leading to loading issues. Checking Hidden Hotel’s official social media pages or community forums can offer outage updates.

7. Contact Hidden Hotel Support:
If none of the above works, the issue might be on the backend. You can email the developers directly at [email protected] with details on your device, iOS version, and the stuck loading percentage.

Would you like me to guide you through any of these steps in detail? Are you satisfied with this more focused approach so far?