Hello! I see you’re encountering the registration error UI_601 on the Air China app, which says "Необходимая информация отсутствует" (meaning "Required information is missing"). Let’s work together to get this sorted out.

This error usually means that some necessary information wasn’t entered or wasn’t accepted by the system during registration. To resolve it, please try the following steps:

1. Double-check all required fields: Make sure you have filled in every mandatory field on the registration form, such as name, date of birth, passport number, and contact details. Sometimes missing even one field triggers this error.

2. Verify input formats: Confirm that the information is entered in the correct format. For example, dates might need to be day/month/year, passport numbers exactly as shown on your document without extra spaces.

3. Avoid special characters and spaces: Some fields may not accept special characters or trailing spaces. Try removing those if you have them.

4. App version and connectivity: Ensure your Air China app is updated to the latest version and you have a stable internet connection during registration.

5. Try on a different device or browser: If you’re using WebKit on Windows 10 as you mentioned, alternatively try registering via the official Air China website on a browser like Chrome or Edge, or on a mobile device.

If after these you still see the UI_601 error, it might be related to backend issues or a rare bug.

From related cases, the error often arises because some required information is not allowed to be empty or is wrongly formatted1.

Would you like me to walk you through the registration form fields step by step? Or if you’ve already filled everything properly, let me know so we can try some advanced troubleshooting next!

При регистрации на сайте выходит ошибка--Необходимая информация отсутствует. (UI_601). Все поля заполнены верно.

Thanks for confirming you've filled all fields correctly but still get the UI_601 error. This kind of error can sometimes be caused by subtle issues even if it looks like everything is right. Let’s try a few focused checks to dig deeper:

1. Country Selection: The error UI_601 has been reported to occur if the country field is incorrect or doesn't match the passport or ID document exactly. Double-check that the country you selected matches your official document exactly, including spelling and format.

2. Special Characters or Spaces: Even if fields look filled, invisible spaces or unsupported characters could cause the error. Please carefully remove any extra spaces before or after entries, and avoid special symbols unless specifically allowed.

3. Browser Cache and Cookies: Since you are using WebKit on Windows, try clearing your browser cache and cookies, then reload the site and retry registration. Sometimes old data stored in the browser causes validation issues.

4. Try a Different Browser or Device: If you haven’t yet, attempt registration using a different browser such as Chrome or Edge, or from another device. This helps rule out compatibility issues.

5. Check for Required Fields When Multiple Tabs or Steps: Some websites require filling hidden or secondary fields across multiple steps or tabs which might be easy to miss. Review each step carefully to confirm nothing is skipped.

If these checks don’t fix it, the problem might be on Air China’s server side—there could be a system bug or temporarily missing data fields. In that case, I recommend contacting Air China customer support directly at 1 (800) 882-8122 for immediate assistance from their technical team.

Would you like me to help walk you through making these checks, or assist in composing a message to Air China support? Let me know how you would like to proceed!

При регистрации, ошибка--На этой странице есть ошибки. Нажмите клавишу «Ввод» рядом с каждой ошибкой, чтобы получить подробную информацию. Страна указана неверно, пожалуйста, проверьте и повторите попытку. (UI_601), хотя страна указана верно--Russia

Thanks for sharing the exact error message about the country being incorrect even though you've selected "Russia." This definitely helps narrow things down.

Sometimes registration systems can be picky about how countries are entered or selected. Let's try these steps to resolve the false “country incorrect” error UI_601:

1. Country Dropdown vs. Manual Entry:
If you typed "Russia" manually, try selecting it specifically from the dropdown menu (if available). Sometimes free text entry doesn’t get validated correctly.

2. Country Name Format:
Check if the system requires “Russian Federation” instead of “Russia,” or vice versa. Try alternate official country names or abbreviations.

3. Language and Locale Settings:
Since your browsing language is English, make sure the country field is set in English too and not in Russian characters. Mixing languages in the form might cause the system not to recognize the input.

4. Browser or App Localization Conflicts:
Try registering on a different browser, or switch your browser’s language settings to English explicitly, since regional settings sometimes interfere with form validation.

5. Clear Cache and Cookies:
Old cached form data or cookies might cause improper validation, so clear them and retry fresh.

6. Try the Web Version or Mobile App:
If you’re using the web browser version, try the Air China mobile app and vice versa to see if the error persists on another platform.

If none of these work, it may be a backend issue on Air China’s side where their country list or validation rules need updating for certain countries. In that case, contacting their support directly is the best next step.

Would you like me to help you draft a short message to Air China support explaining this issue? Also, if you want, I can guide you through trying some of the above steps now. Just let me know! Are you comfortable trying these?

Необходимая информация отсутствует. (UI_601)--все строчки заполнены верно.

Hi again! Since you mentioned that all fields are filled in correctly but you still get the error "Необходимая информация отсутствует. (UI_601)" on the Air China app or website, here are some targeted recommendations based on known cases:

1. Check the exact format and completeness of personal details: Make sure the passport number, name (exactly as in passport), birth date, and nationality are entered exactly as per your official documents. Even minor differences cause this validation error.

2. Try different versions or platforms: If you are using the Air China app, try registering on their official website or vice versa. Some users reported that one platform works better than another.

3. Clear your browser/app cache and cookies: Cached old data can sometimes cause validation to fail.

4. Ensure stable internet connection: Registration validation requires communication with Air China’s servers.

5. Language and country specifics: If “Russia” is entered for nationality, try using alternative official versions like “Russian Federation.” Also, ensure that the language used in the form matches the browser language (English in your case).

6. Contact Air China support directly for unresolved issues: When the error persists without clear reason, contacting Air China can help since sometimes it can be a backend validation issue on their side. You can reach their contact center at 1 (800) 882-8122.

Based on recent user experiences, this error often relates to very strict input validation in their system not accepting slight variations or missing invisible data fields1 2 3.

Would you like me to help verify each field format step-by-step? Or assist you with contacting Air China support? Let me know! Are you satisfied with this solution I provided?

Да, помогите мне поэтапно заполнить каждое поле

Great! Let’s go through the Air China registration step-by-step to make sure every field is filled out correctly and in the right format. Since you’re using a Windows 10 device with a WebKit browser, I'll guide you specifically for the web form:

1. Access the Registration Page:
Open Air China’s official website for your region to start the registration or check-in process.

2. Full Name:
- Enter your full name exactly as it appears on your passport.
- Use English letters if the form is in English. Avoid adding extra spaces before or after your name.

3. Passport Number:
- Input your passport number precisely, without spaces or special symbols.
- Make sure it matches the one on your passport, including uppercase/lowercase letters if required.

4. Date of Birth:
- Use the specified date format, usually day/month/year or month/day/year (confirm what the form requires).
- Select the date using the calendar picker if available to avoid format errors.

5. Nationality / Country:
- Choose your country from the dropdown menu, not by typing. Since you mentioned Russia, select “Russia” or “Russian Federation” exactly as listed.
- Make sure the country selection matches the nationality listed on your passport.

6. Gender:
- Select Male, Female, or Other as applicable.

7. Contact Information:
- Enter your email address carefully with no typos.
- Provide your phone number with the correct country code (e.g., +7 for Russia).
- No extra spaces or characters allowed.

8. Create Username and Password:
- Follow the rules shown on the form, like minimum characters or required symbols.
- Use a strong password but one you can remember.

9. Agree to Terms:
- Check any boxes confirming you accept Air China’s terms and privacy policies.

10. Verification Codes:
- If the form requires, enter any CAPTCHA or code sent to your email or phone promptly.

11. Submit and Review:
- Before submitting, carefully review all fields to confirm no errors or missing info.
- Press “Enter” next to any highlighted errors to get detailed hints.

If at any step you see an error pop-up, take note of the exact message and the field it references, then correct accordingly.

Would you like me to help you review the fields you’ve already entered one by one? If yes, just share the entries (without sensitive info) or describe the part where it gets stuck, and I’ll assist you thoroughly. Also, if you want, I can provide links to official Air China check-in or registration guides for detailed help1.

Are you ready to proceed?

Да

Hi! I see you’re asking about issues with the Air China app. Many users have reported problems like difficulties with registration, booking, or logging in, especially when using third-party platforms or the web version. Some cases mention errors appearing when trying to complete necessary fields or make payments1.

Here are a few tips to help address common Air China app problems:

1. Update the App: Ensure you have the latest version installed from the official store (Google Play or Apple App Store). Older versions may have unresolved bugs.

2. Clear Cache and Data: On Windows browsers using WebKit, clear the browser cache and cookies, then restart the registration or booking process.

3. Use Official Platforms: Try using the official Air China website or the dedicated mobile app instead of third-party sites to minimize compatibility issues.

4. Check Your Internet Connection: Sometimes slow or unstable connections cause failures during registration or booking.
<br5. Contact Air China Support: If problems persist, contacting Air China customer service directly at 1 (800) 882-8122 or through their official website's support channels can help resolve account-specific or backend issues.
<brIf you want, I can guide you step-by-step through troubleshooting a specific problem you have with the app or website. Could you tell me exactly what issue you're facing right now? For example, is it registration, payment, or login trouble? That way I can assist you more precisely!