Hi there! I understand many users on mobile devices from different providers are having trouble logging into Lineage2M. Thanks for bringing this up. To help you better, could you please share a bit more?

- Are you seeing any specific error messages when trying to log in?
- Does this happen to all accounts or just certain users/devices?
- Which region or country are you logging in from?
- Are you using a stable internet connection (Wi-Fi or mobile data)?

Meanwhile, based on recent known issues, there have been reports of server-side login problems affecting multiple regions and providers. Sometimes this is due to authentication (Auth) server outages or maintenance. The game developers usually work to resolve this as soon as possible.

Here’s what I would recommend to try:

1. Check official announcements: The Lineage2M official site or community channels often post about known login issues.
2. Restart your device and app: Sometimes a fresh start helps re-establish connections.
3. Switch network types: If you’re on mobile data, try Wi-Fi, or vice versa, to rule out ISP problems.
4. Clear app cache/data: On Android, go to Settings > Apps > Lineage2M > Storage > Clear Cache and Clear Data. Then try logging in again.
5. Check for app updates: Make sure you have the latest game version installed.
6. Temporarily disable VPNs or proxies: These can sometimes interfere with login.
7. Last resort - reinstall the game.

If the problem persists despite these steps, it’s likely a server-side issue outside your control, and you would have to wait for the NCSOFT team to fix it.

If you want, I can help check if there is an ongoing service disruption for Lineage2M based on your region or provider. Could you please share your country or region?

Are you satisfied with this direction so far, or do you want me to look up specific updates or help you through any of the steps?

Россия

Thanks for letting me know you’re in Russia. Based on recent information, Lineage2M officially launched in Russia and surrounding regions back in December 2021, and the servers have regular updates and maintenance notifications publicly posted on their official Russian Facebook page and the PLAYNC site. For example, they recently announced scheduled maintenance on April 16th Moscow time, which might temporarily impact logins during that window5.

Here’s what I suggest:

1. Check for ongoing maintenance: Visit https://www.facebook.com/Lineage2MOfficial.ru/ or their official site’s update board at https://lineage2m.plaync.com/ru/board/update/list for any announcements on downtime or server issues.

2. Try logging in outside maintenance times: If the issue is due to maintenance, it should resolve once the work is complete.

3. Ensure your game app is updated to the latest version from the Google Play Store to avoid compatibility problems.

4. Try switching networks (Wi-Fi to mobile data or vice versa), and restart your device to refresh your connection.

5. If many players experience broad login failures outside scheduled maintenance, it might be a server-side problem requiring the developers’ intervention.

If the problem still persists after these checks, please consider sending an email report with your details to [email protected], as their support staff can investigate specific account or server issues affecting Russian players.

Do you want me to help you check current server status or guide you through any of these steps? Are you satisfied with this solution so far?