Hello! I understand you're seeing a data initialization error frame when connecting to Misty Continent. I’m here to help you fix this. To start, could you tell me a bit more about when exactly this error shows up? For example, does it occur right after launching the game, or when trying to load or sync your data? Also, have you tried any fixes already, like restarting your device or reinstalling the app?

This info will help me guide you step-by-step with solutions suited for your Android 14 WebKit environment.

перепробовали, это началось с 10 июня, несколько раз переустановила игру, сбросила настройки телефона, снова установила игру , ничего не изменилось

Thanks for sharing those details. Since this error started on June 10 and you've already tried reinstalling the game and resetting your phone without success, it sounds like it might be linked to a game-side issue rather than your device specifically.

Sometimes, after updates or server changes, certain accounts or regions can face data initialization errors that require intervention from the game developers. Here’s what I suggest next:

1. Check for any official announcements or maintenance notices from Misty Continent. Sometimes the developers post updates about known issues or ongoing fixes on their social media or official forums.

2. Try logging in with a different internet connection (for example, switch between Wi-Fi and mobile data) to rule out any network-related issues.

3. Clear the app cache and data for Misty Continent from your Android settings:
- Go to Settings > Apps > Misty Continent.
- Tap Storage.
- Tap Clear Cache and then Clear Data.
- Restart the app and try to login again.

4. Ensure your game version is the latest by checking the Google Play Store for updates.

5. If none of the above helps, your best option is to contact Misty Continent support directly with the details:
- Email: [email protected] or [email protected]
- Include your device info, OS version, and a description of the error and the troubleshooting steps you’ve already tried.

There was a similar report from other players experiencing persistent app issues after updates, so the support team may already be working on a fix or able to assist you directly1.

Would you like me to guide you through clearing the app cache and data on your Android 14 device? Or is there anything else you’ve noticed that might help me assist further?

Все вами перечисленное я уже сделала, в службу поддержки тоже обращалась, мне предложили сделать то же что и вы

Thank you for letting me know, and I’m sorry that the support you received so far hasn’t resolved the issue. Since you’ve done all the standard troubleshooting (reinstall, reset, cache clearing) and contacted support who suggested the same, it seems this could be a more complex problem either with your game account or a backend issue on Misty Continent’s side.

Here’s what we can try next:

1. Account Binding Check
Double-check if your game account is properly bound to a social login (Google, Facebook, or another platform). Sometimes data initialization errors happen when the account binding wasn’t completely registered or is corrupted. If possible, try logging in via a different linked account or verify the binding status within the game’s login screen.

2. Try a Different Device Temporarily
If you have access to another Android or iOS device, try installing the game there and logging in with your account. This can help determine whether the issue is device/OS-specific or account/server-related.

3. Ask Support for Account Data Reset or Recovery
Since the support team has seen the initial troubles, request if they can check your account’s server-side data or manually reset anything that may be stuck in an error state. Sometimes, developers can refresh or reset cloud-saved game data on their end.

4. Look for Community Reports or Workarounds
Other players have reported ongoing errors after updates or server issues without quick fixes. A few threads suggest temporary workarounds, like exiting portals or segments in the game to bypass some bugs, but this depends on the exact error message you see. Consider checking Misty Continent player groups or forums to see if others have shared successful temporary solutions1.

If none of these paths work, it’s likely a deeper server or account-specific issue needing intervention from the game’s development team.

Would you like me to help draft a detailed message for support escalating this problem? Or assist you with checking the account binding or trying the game on another device?

I’m here to assist every step of the way!

С моей учётной записью все нормально, я попросила друга из другой страны зайти на мой аккаунт, у него это успешно получилось, также я пробовала зайти с компьютера, меняла переключение с Wi-Fi на мобильный интернет ничего не помогает

Thank you for the extra details—that's very helpful. Since your friend in another country can successfully log into your account and you've tried different devices and networks without success, it indicates this issue is related specifically to your device or local environment rather than the account or global servers.

Given that, here are some additional steps tailored for your Android 14 WebKit device:

1. Confirm Permissions for the Game App
Sometimes unexpected errors happen if the app lacks required permissions. Go to Settings > Apps > Misty Continent > Permissions and make sure all relevant permissions (like storage, network access) are enabled.

2. Disable VPN or Proxy if Used
If you use any VPN or proxy on your Android device, try disabling it temporarily as it may interfere with data initialization or server communication.

3. Check Android System Updates
Verify your device’s system software is fully updated via Settings > System > System update. Sometimes OS bugs fixed in updates can cause app issues.

4. Reset Network Settings
Try resetting your Android’s network settings to eliminate any invisible configuration issues:
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
(Note: You will lose saved Wi-Fi passwords, so keep them noted.)

5. Try Running the Game in a Different Browser or WebView
Since you are using a WebKit environment, it might be helpful to clear the browser cache or try opening the game within a different browser or web container. Alternatively, clear the Android WebView cache in Settings > Apps > Android System WebView.

If none of these bring improvement, the problem likely lies in how your device or Android version interacts with the game’s current build, especially since other devices work fine with your account.

Would you like me to guide you through any of these steps in detail? I'm here to help you get this sorted out.

Сбой в работе, при подключении игры появляется рамка ошибка инициализации данных

Hello again! I see you’re encountering the “data initialization error” frame when connecting to Misty Continent, and previous standard fixes didn’t help.

Based on the latest info and similar cases, here are some additional tailored steps you might try for an Android 14 device on a WebKit browser environment:

1. Clear Android System WebView Cache and Data
- Go to Settings > Apps > Android System WebView.
- Tap Storage, then Clear Cache and Clear Data.
- Restart your device and try launching the game again.
Sometimes WebView, which many Android apps rely on to display web content inside apps, can cause initialization errors if it’s corrupted or outdated.

2. Force Stop the Game and Reboot Device
- Open Settings > Apps > Misty Continent.
- Tap Force Stop.
- Restart your phone fully before relaunching the game.

3. Update Android System WebView and Browser
- Check Google Play Store for updates to Android System WebView and your default browser.
Keeping these updated helps avoid compatibility issues affecting data initialization.

4. Switch Default Browser for WebView (if possible)
Some devices let you choose the WebView implementation (like Chrome). Going to Developer Options (enable them if hidden by tapping Build number 7 times in Settings > About phone), then look for WebView implementation and switch it to a different browser like Chrome, if available, can help.

5. Check Network and Disable VPN/Proxies
Since network interruptions can cause data loading issues, disable any VPN or proxy apps and try a stable mobile or Wi-Fi connection.

6. Reinstall with Account Logout
Logout fully from your Misty Continent account before uninstalling the game, then reinstall and log back in. This can sometimes reset local cache conflicts.

If none of these steps fixes the error, it’s likely a deeper client-server or region-specific issue on Misty Continent’s side that their tech team needs to resolve. Since your friend in another country can access your account fine, it points to a local environment issue—WebView and browser settings are common culprits here.

Would you like me to guide you step-by-step through clearing WebView data or changing the WebView implementation? I’m happy to help!

Are you satisfied with the solution I provided?

Сбой в работе, при подключении игры появляется рамка ошибка инициализации данных

Сбой в работе, при подключении игры появляется рамка ошибка инициализации данных

Hello! I see you’re encountering the same data initialization error frame again when connecting to Misty Continent. Since you’ve already tried reinstalling the game, resetting your phone, switching networks, and even logging in from other devices with no issues, and your friend could access your account successfully from another country, this strongly points to an issue with how your Android 14 device’s WebKit environment is interacting with the game.

Here’s a focused step-by-step guide to try next on your Android 14 WebKit device:

1. Clear Android System WebView Cache and Data
- Open Settings > Apps > Android System WebView.
- Tap Storage, then tap Clear Cache and Clear Data.
- Restart your phone, then open Misty Continent and check if the error persists.
This component renders web content inside apps and can cause errors if corrupted.

2. Update Android System WebView and Default Browser
- Go to Google Play Store and search for Android System WebView and your default browser (e.g., Chrome).
- Install any available updates to ensure compatibility.

3. Change WebView Implementation (if device supports it)
- Enable Developer Options by tapping Settings > About Phone > Build Number seven times.
- Then go to Settings > Developer Options > WebView Implementation and switch from WebView to Chrome (or vice versa), if available.
- Restart your device, then try again.

4. Reset Network Settings
- Go to Settings > System > Reset Options > Reset Wi-Fi, Mobile & Bluetooth.
- This clears any network conflicts but note you'll need to re-enter Wi-Fi passwords.

5. Disable VPN or Proxy
- If you use any VPN or proxy apps, disable them as these can interfere with connecting properly.

6. Force Stop Misty Continent App
- Settings > Apps > Misty Continent > Force Stop, then try reopening the game.

If none of these help, it could be a region-specific server or local network routing issue beyond the device itself. Since support has not provided new solutions and your friend accesses your account fine elsewhere, I would recommend relaying these additional troubleshooting steps back to the support team for further escalation.

I found similar cases where clearing or switching WebView solved initialization errors in Android apps, so this is a strong next step to try3 4.

Would you like me to guide you through any of these steps in detail? I'm here to help!

Are you satisfied with the solution I provided?

Сбой в работе, при подключении игры появляется рамка ошибка инициализации данных