Hi! I see you're having trouble because your PK XD account is disabled. Can you tell me a bit more about what happened or what message you are seeing? For example, is this happening when you try to log in or during some other action? That way I can guide you better on what to do next.

При попытке войти в игру или в костную запись вылазить сообщение о том что учи Ная запись отключена

Thank you for the details! The message "учётная запись отключена" means your account is disabled, so you can’t log in right now. This usually happens if there’s a violation of the game’s rules or an issue with your account’s status.

To help you resolve this, here’s what I recommend:

1. Check your email: Often, PK XD or the game support team sends an email explaining why the account was disabled. Look for any messages from PK XD or Afterverse in your inbox or spam folder.

2. Reset your password: Sometimes, security issues cause temporary disablement. Try resetting your password through the app or the website and then attempt to log in again.

3. Contact support: If you don’t find any email explanation, or if resetting the password doesn’t help, your best option is to reach out directly to PK XD support at [email protected]. Provide them with your username and a detailed description of the problem so they can verify your account status and guide you further.

Since you’re on iOS 18.5, make sure your app is updated to the latest version from the App Store before trying these steps.

If you want, I can guide you through resetting your password now or help draft a support email. Would you like me to do that?

PK XD: Обращение в поддержку за восстановлением аккаунта

Thanks for pointing that out! If you want to contact PK XD support to recover your disabled account, here’s a clear way to proceed:

1. Visit the official PK XD support page for account issues:
I lost access to my account - PK XD Support
This page guides on how to recover access, including password resets if you registered your email.

2. Write an email to [email protected] with the following details:
- Your PK XD username and any associated email.
- A clear explanation that your account is disabled, including the exact message you see ("учётная запись отключена").
- Ask for clarification on why it was disabled and how it can be reinstated.
- Mention you have updated the app and tried basic recovery steps.

3. Check the password reset option if you haven't tried it yet:
You can reset your password using your registered email or nickname at
I Forgot My Password! - PK XD Support

Following these will put you in direct contact with the team who can review your account status and guide you through recovery or appeal processes.

If you want, I can help you draft the email to support! Would you like that?

Are you satisfied with this solution so far?

Как восстановить удалённый аккаунт в PK XD?

Hi! You asked how to recover a deleted account in PK XD. Let me help you with that.

Unfortunately, once a PK XD account is deleted, it generally cannot be restored. The game’s support system does not offer a way to recover fully deleted accounts because they are removed from their servers permanently. However, here are some steps you might consider:

1. Double-check if the account is deleted or just disabled: Sometimes accounts show a disabled message but aren’t fully deleted. If your account is disabled, you might be able to appeal with support and regain access.

2. Contact PK XD Support: Send an email to [email protected] explaining your situation clearly. Mention your username and whether you think the account was disabled or deleted. They can confirm your account status and whether recovery is possible.

3. Create a new account: If your account is confirmed deleted, the best option is to start fresh by creating a new one. Be sure to link it to an email for easier recovery in the future.

4. Prevent future loss: When you create a new account, link it with your email and keep your login details safe to avoid losing access later.

I found users discussing that permanent recovery of deleted PK XD accounts isn’t supported1.

Would you like me to help you draft a message to the support team, or guide you through any other steps?

Are you satisfied with the solution I provided?