[Free VPN Planet] Вхожу в аккаунт, и когда выключаю впн, он выходит из аккаунта

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7 месяцев назад В Free VPN Planet
Вхожу в аккаунт, и когда выключаю впн, он выходит из аккаунта

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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7 месяцев назад

Hi! I understand that when you log into your Free VPN Planet account on your iPhone (iOS 18.7) and then turn off the VPN, it logs you out of your account. Let’s work through this together to find out what might be happening.

Just to clarify a couple of things first:
1. When you say you log into your account, is it inside the Free VPN Planet app itself, or through a website or another app?
2. After disconnecting the VPN, do you see any error messages or prompts about the login session?
3. Have you tried reinstalling the app or updating it recently?

Meanwhile, here are some initial things we can try:

1. Check Persistent Login Settings: Sometimes apps rely on the VPN connection to maintain session tokens securely. Disconnecting might reset this. Inside the app, look for any settings related to “stay signed in” or “remember me” and make sure those are enabled.

2. Clear App Cache or Reinstall: On iOS, you can try deleting the app and reinstalling it from the App Store. This clears stored data and may fix session handling issues.

3. Update the App: Make sure your Free VPN Planet app is updated to the latest version. Older versions might have bugs causing this logout behavior.

4. Check iOS Settings: Go to Settings > VPN and ensure there’s no profile or configuration on your device that forces logout or disconnection when VPN is turned off.

5. Try Logging In Without VPN First: Log into your account when VPN is off, then turn the VPN on and off to see if the session remains stable. This test helps understand if the problem is linked to VPN sessions or app login handling.

If none of these steps help, it might be a specific issue with how the Free VPN Planet app integrates login with its VPN connection. In that case, I would recommend contacting their support directly at [email protected] with details of the problem and your device info.

Let me know what you find or if you want me to guide you through any step in detail! Are you satisfied with this starting approach?

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