Hello! I see you're having trouble viewing the tournament results in the Fashion Designer-Dress Up Game. Let's get that sorted out. Could you tell me a bit more about what exactly happens when you try to view the results? For instance, do you get an error message, or does the screen just not show anything? Also, have you noticed if this happens only with a specific tournament or all tournaments?

Meanwhile, here are a few simple steps we can try to troubleshoot this:

1. Check Your Internet Connection: Since viewing tournament results is an online feature, ensure your Android device is connected to a stable Wi-Fi or mobile data network.

2. Restart the Game: Sometimes, simply closing and reopening the app helps refresh the connection to the server.

3. Clear Cache (if possible on your device): Go to your device Settings > Apps > Fashion Designer-Dress Up Game > Storage > Clear Cache. This can fix display issues without deleting your data.

4. Update the Game: Make sure you have the latest version installed from the Play Store. Updates often fix bugs related to tournaments.

5. Try Re-Logging: Log out of your game account and log back in. This can reset your session and resolve syncing issues.

If you have already tried any of these, please let me know so I can guide you with more detailed steps. Also, telling me your device model and any error messages will help.

Are you seeing any message when trying to view the tournament results?

Такое уже не первый раз, мне пришлось заново создавать аккаунта и играть сначала. У меня нет проблем с интернетом и все что написано я делала и в прошлый раз. И даже отсылала письмо на почту, мне никто не ответил

Thank you for sharing those details. I understand you’ve already tried all common fixes, have a stable internet connection, and even contacted support by email but didn’t get a response. Having to recreate your account every time is definitely not how the game should work.

Since the problem with tournament results and account resets is recurring and standard troubleshooting hasn’t helped, here are a few deeper steps we can try:

1. Check if your game data is linked to a stable account platform:
Make sure your game progress is linked to a dedicated account system (email login, Facebook, Google Play Games, or similar). If your current progress isn’t saved to any platform, it might reset if the game data or cache is corrupted. Try linking your game to one of these accounts if you haven't already.

2. Verify app permissions and storage:
On your Android device (Android 10), go to Settings > Apps > Fashion Designer-Dress Up Game > Permissions. Ensure the game has proper permissions, especially storage and network access. Also, check if your device has enough free storage space because low space can affect saving data.

3. Look for game updates or reinstall:
Sometimes a corrupted app install causes repeated issues. Before reinstalling, back up your account via linking it (step 1). Then uninstall and reinstall the latest version from the Play Store.

4. Check for device-specific or OS-related problems:
Since you are using WebKit browser environment on Android 10, browser compatibility might cause some issues if you are playing the game through a browser rather than the dedicated app. If you are playing via browser, try switching to the official app. If you are already using the app, see if the problem persists on another device if possible.

5. Contact developer support directly again with detailed info:
Since you didn’t get a reply before, I can give you tips to craft a clearer support request. Include: your device model, OS version, game version, description of the issue ("tournament results not showing, account resets"), and the troubleshooting steps you’ve already done.

The official support email is [email protected]. Sometimes adding “URGENT” in the subject line helps to get quicker attention.

If you want, I can help you draft that email or guide you through linking your account to prevent future loss.

Does your game save progress through linking with Google Play or Facebook? And do you usually play through the app or a browser on your device? This will help me narrow down the best next step for you.

Результат турнира невозможно посмотреть

Hi again! Thanks for the info you shared earlier. I checked some recent discussions, and it seems that other players have also experienced problems viewing tournament results or competing in online features due to connection or server issues. Sometimes the game shows a “check your network connection” message even if the internet is fine1.

Since your internet is working well and you’ve tried standard fixes, here’s what I recommend next:

1. Confirm you’re logged into the official game app:
Playing through the official app (not a browser) tends to be more stable. App versions usually handle online features like tournaments better than browser versions.

2. Check for any server outages or maintenance:
Sometimes the game’s servers for tournaments or results display might be temporarily down. This info is often shared on official social media or community pages. If possible, check for any announcements.

3. Switch your network briefly:
Even if your internet overall is fine, try switching between Wi-Fi and mobile data to rule out subtle network restrictions blocking tournament data.

4. Clear app cache and data, then log in again:
Since you said this is recurring and you had to recreate accounts before, this step could help reset corrupted local data. Don’t forget to link your account (Google/Facebook) before doing this to avoid progress loss.

5. Update or reinstall the app:
If you haven’t done this very recently, make sure you’re on the latest version from Google Play Store. If issues persist, uninstall and reinstall after backing up your account.

If none of these work, the problem might be on the game’s server side or your specific account data might be corrupted. In that case, contacting developer support again is necessary. You might want to emphasize your situation (tournament results never show, account resets) in your email to [email protected].

Would you like me to help you draft a detailed support email, or walk you through linking your game account securely before trying these steps?

Are you currently using the official app or playing on a browser? That detail will help me guide you precisely.

Вы мне уже отвечали чтобы я посмотрела разрешение. Я посмотрела в Google play там ничего не смогла найти. Потом посмотрела в настройках, там написано, что разрешения не предоставлены, что это значит?

Hi! Thanks for checking the permissions and letting me know what you found. When your device’s settings say that “permissions are not provided” for the Fashion Designer-Dress Up Game, it means the app doesn’t currently have the access rights it needs to work fully on your Android 10 device.

Apps often request permissions like access to storage (to save your game progress or images) or network (to connect to online features like tournaments). If those permissions are denied, some features like viewing tournament results might not work properly.

Here’s what you can do to grant the necessary permissions:

1. Open your device’s Settings app.
2. Go to Apps > find and select Fashion Designer-Dress Up Game.
3. Tap Permissions.
4. You’ll see a list of permission types (e.g., Storage, Camera, etc.). For any that say “Denied” or off, tap on them and choose Allow.
5. Once you’ve granted the required permissions (especially storage and network-related ones), restart the game and try viewing the tournament results again.

If you don’t see any permissions listed or you can’t grant some, it may be that the app hasn’t requested them properly, or there might be an issue with the app version you have. In that case, updating or reinstalling the game after backing up your progress is recommended.

Let me know if you want me to guide you step-by-step through this permission setting on your device! Are you comfortable navigating those settings?

Я посмотрела в настройках, у меня только геоданные, телефон и уведомления, вроде больше ничего нет. Да, я хочу, чтобы Вы мне помогли пошагово

Hi! Thanks for letting me know what permissions you see—geolocation (геоданные), phone, and notifications only. That means the app is only asking for a few basic permissions, and storage permission might not be required explicitly, depending on how the app works.

Let’s go step-by-step to double-check and adjust what we can on your Android 10 device:

Step 1: Open App Permissions
1. Open your device’s Settings.
2. Tap Apps (or “Apps & notifications”).
3. Find and tap Fashion Designer-Dress Up Game in the list.
4. Tap Permissions.

Step 2: Check Permissions
- Here you should see “Allowed” or “Denied” status for each permission.
- You said you see geolocation (Location), Phone, and Notifications.
- Tap on Location and select Allow only while using the app or Allow.
- For Phone, usually it is for identifying your phone number but not always critical. You can allow it to be safe.
- For Notifications, enable if you want alerts from the game.

Step 3: Enable Background Data (important for tournaments)
1. In the same app info screen, look for Data usage or Mobile data & Wi-Fi.
2. Make sure Background data is enabled, so the game can access the internet even when not on screen.

Step 4: Restart the App and Check
- Close the game completely.
- Reopen the game.
- Try to view the tournament results again.

If the problem persists, here’s a bonus step:

Step 5: Clear Cache
1. In the app info screen, tap Storage.
2. Tap Clear cache (don’t tap Clear Data yet, as that can erase progress unless you’re linked to an account).

Would you like help walking through this directly? Let me know if you see any of these options, or send me screenshots if possible. I’m here to guide you step-by-step!

Я не могу найти background data. Как это будет на русском?

Hi! On Russian Android devices, "Background data" is usually called "Фоновый обмен данными" or simply "Фоновые данные".

To find and enable it for your game, try these steps:

1. Open Настройки (Settings) on your device.
2. Go to Приложения (Apps) or Приложения и уведомления.
3. Find and select Fashion Designer-Dress Up Game.
4. Tap Мобильные данные и Wi-Fi (Mobile data & Wi-Fi) or something similar.
5. Look for Фоновый обмен данными or Разрешить фоновый обмен данными (Allow background data usage).
6. Make sure this option is enabled (the toggle switch is on).

If you don’t see this option under the app settings directly, sometimes it’s under the main Настройки > Сеть и интернет > Использование данных (Network & internet > Data usage), then find the app on that list and enable background data there.

Let me know if this helps you find the setting or if you want me to guide you through it step-by-step!

У меня нет раздела мобильные данные или WiFi просто так, где можно найти этот раздел?

Hi! Thanks for your patience. On some Android devices, the "Mobile data and Wi-Fi" (or "Мобильные данные и Wi-Fi") section might not appear directly inside the app settings.

Let's try this alternative way to find and enable background data for the Fashion Designer-Dress Up Game:

1. Open Настройки (Settings) on your device.

2. Go to Сеть и интернет (Network & Internet) or sometimes it’s called Подключения.

3. Tap Использование данных (Data usage).

4. Look for Использование данных приложениями (App data usage) or just a list of apps.

5. Find and select Fashion Designer-Dress Up Game from this app list.

6. Inside that, you should see options related to Фоновый обмен данными (Background data). Make sure this is enabled (toggle is on).

If you still don’t find these options, some manufacturers customize Android settings menus differently. In that case, it’s still good to make sure your device isn’t restricting the game’s internet access via battery saver or data saver modes:

- In Настройки, look for Батарея (Battery), then check if there is any Экономия энергии or Ограничение работы в фоне for apps, and make sure the game is excluded.

- Also, check if Режим экономии данных (Data saver) is on in your network settings, and if yes, either turn it off or allow the game to use data unrestricted.

If you want, I can help you step-by-step based on what you see on your device screen. Does your settings app menu have any of these sections?

Не могу найти эти разделы даже в поиске.

Hi! Since you’re not able to find the sections like "Mobile data & Wi-Fi" or background data settings on your device, and even searching doesn’t show them, it might be due to your device’s specific customized Android interface. Some manufacturers rearrange or rename these settings, making them harder to locate.

Let me suggest a couple of simpler alternatives that usually help with network-related issues in apps like Fashion Designer-Dress Up Game:

1. Disable Data Saver Mode:
- Open Настройки (Settings).
- Look for Сеть и интернет (Network & internet) or something similar.
- Find Экономия трафика or Режим экономии данных (Data Saver).
- If it’s enabled, turn it off or add your game to the exception list so it can use data unrestricted.

2. Check Battery Optimization Settings:
- Go to Настройки (Settings).
- Find Батарея (Battery).
- Tap Оптимизация батареи (Battery optimization).
- Locate your game and choose Не оптимизировать to prevent the system from restricting it when running in the background.

3. Try Using a VPN or Different Network:
- Sometimes, network restrictions from your ISP or local network cause issues with game servers.
- If possible, try connecting to a different Wi-Fi network or mobile data.
- Or briefly use a VPN app to see if that allows the tournament results to load.

If none of these help, and since standard troubleshooting and permission checks weren't successful, it might be best to contact the game’s support directly explaining all steps you tried. I can help you draft a detailed message to send to [email protected].

Would you like me to assist with that? Also, just to confirm, are you using the official app downloaded from Google Play, or are you playing in a browser?

Есть раздел умная экономия траффика

Hi! Thanks for letting me know—"Умная экономия трафика" (Smart Data Saver) is likely managing your internet usage to save data, and it might be restricting the game’s ability to load tournament results properly.

Here’s what you can do to make sure this setting isn’t blocking the game:

1. Open Настройки (Settings) on your device.
2. Go to Умная экономия трафика (Smart Data Saver) section.
3. Look for an option to manage exceptions or allowed apps.
4. Find Fashion Designer-Dress Up Game in the list and allow it to use data unrestricted or exclude it from the data saver.
5. Save changes and exit.
6. Restart the game and try viewing tournament results again.

This should prevent the system from limiting the game’s internet access, which often fixes issues with online features like tournaments.

If you want, I can guide you step-by-step while you navigate this menu. Just let me know! Are you able to find the list of apps inside the "Умная экономия трафика" menu?

Не помогло. Новый пройденный турнир появился, он открывается, а предыдущий так и не открывается

Hi! I understand that the new tournament you completed opens fine, but you still can’t access the results of the previous one. This kind of issue where only past tournament results don’t load is sometimes due to server-side problems or glitches in how the game stores or retrieves your tournament history.

Here are a few things we can try next:

1. Wait a bit and retry later: Sometimes the game servers take time to update and sync older tournament data. If it’s a temporary backend delay, the results might appear after some time.

2. Check for any game updates: Make sure you are using the latest version of the game from Google Play. Developers often release fixes for such bugs.

3. Try logging out and back in: This can refresh your account data and might fix problems displaying past tournaments. Just ensure your progress is linked to your account (Google/Facebook) before logging out.

4. Clear the app cache: Since you’ve already tried clearing cache before, I’d suggest this again after logging out and back in, to refresh local data.

5. Contact support with details: Since your issue is specific (new tournaments work, old results don’t), it’s helpful to send a detailed message to the developer at [email protected]. Include info about your device, Android version, game version, and explain that previous tournament results won’t open while new ones do.

From what I’ve seen in community feedback, these issues sometimes happen due to server syncing delays or corrupted data related to specific tournament entries, and support might help by refreshing or correcting your account backend.

Would you like help drafting the email to support to explain the issue clearly? Also, just to double-check: are you playing through the official app or a web browser? This info helps me suggest the best approaches.

У меня уже было такое неделю назад ничего из этого списка не помогло. В прошлый раз все турниры, которые я проверила и весь прогресс возвращался, в исзодную позицию, как будто обнулялся до состояния предыдущего дня

Hi again! I see that your progress and tournament results are resetting back to the state of the previous day—this definitely points to a deeper syncing or server-side issue rather than something local on your device. Since standard troubleshooting hasn’t helped and your progress “rolls back” regularly, it’s likely the game’s server or your account data is not saving or syncing properly.

Here’s what I recommend next:

1. Ensure your game progress is linked to a stable account:
If you haven’t done this yet, link your game to Google Play Games, Facebook, or another supported platform. This often stabilizes progress saving and syncing with game servers.

2. Avoid reinstalling or clearing data without linking:
Because reinstalling or clearing data can make you lose unsynced progress if the account isn’t linked. Make sure your account is linked first.

3. Contact Developer Support with detailed info:
Since the issue is persistent and causes data rollback, send a detailed report including:
- Your device model and Android version
- Game version
- Description of the rollback issue (progress resetting to previous day)
- Steps you have already tried (permissions, clearing cache, relogging, stable internet)
- That this happens repeatedly with tournament data

Use this official support email: [email protected].

4. Ask for a server/account data refresh or fix:
Explain the rollback behavior clearly and ask if they can check your account status or if there is a known server-side issue.

5. Check community forums or social media pages:
Sometimes other users share workarounds or updates about outages affecting progress syncing. You can visit places like Reddit’s Dress Up Games community for such info1.

If you want, I can help you draft a clear email to support explaining all this. Also, please confirm if you are playing on the official app from Google Play or through a browser.

Are you satisfied with this plan? I’m here to assist you through the next steps!

Я уже писала на эту почту, мне не пришло ответа до сих пор, а я создала новый аккаунты и все опять повторяется

Hi! I understand how disappointing it is when you’ve reached out to support at [email protected] but haven’t received any response, and your progress issues keep repeating even after creating new accounts.

From what I’ve found, this lack of support response and persistent connectivity or data syncing issues seem to be a concern shared by other players too1.

Here are some suggestions moving forward:

1. Try Alternative Contact Channels:
Sometimes, game developers have other support emails or feedback forms. Although [email protected] is the main one I know, if you see any in-game support option or social media profiles for the game, try reaching out there as well. Occasionally developers respond faster on official Facebook pages or in-app support chats.

2. Keep Using a Linked Account:
Since creating new accounts leads to the same issue, linking your progress to Google Play Games or Facebook is essential—it protects your progress and may help with backend sync.

3. Community Forums for Temporary Workarounds:
Check communities like Reddit or game forums for other players’ advice or announcements about ongoing server issues. Sometimes other users share useful workarounds or updates from developers.

4. Draft a Clear, Detailed Support Request:
If you want, I can help you create a detailed email summarizing your problem (including device, OS, game version, previous emails, and the exact nature of the rollback). A clear, thorough message might get more attention.

Given this, would you like help drafting that detailed email? Also, could you confirm again if you’re playing via the official app or browser? That info helps tailor advice further.

I’m here to help you get this resolved!