Hello! I see you're having trouble logging into your CUSTOM CAST account because you don't remember your transfer code. Let me explain what the transfer code is and then help you recover access.

The transfer code is a unique code that CUSTOM CAST provides to you when you set up your account or when you save your data. It’s used to transfer or restore your account data on another device or after reinstalling the app. Think of it like a key that helps you safely move your account data without losing it.

Could I ask—do you remember whether you wrote down or saved the transfer code and password somewhere when you first got the app? Also, did you try uninstalling CUSTOM CAST before losing access, or has your device changed? This info will help me suggest the best next steps.

Meanwhile, here is a basic approach to try:

1. Check your CUSTOM CAST "My Page" section (if you can still access the app on the same device) where the transfer code and password should be displayed. It’s best to write those down or save screenshots.

2. If you completely lost the code and can’t log in, unfortunately, without the transfer code CUSTOM CAST cannot restore your account data since it is a security measure to protect your information.

3. If you’re stuck without the transfer code, one option is to contact CUSTOM CAST support directly with as much info about your account as possible (e.g., username, email if linked, device info). Their support email is [email protected].

Let me know what you tried or what you remember, and we can work through this together!

Не получается войти в аккаунт, не помню трансферный код(это вообще что?)