[status] У меня пропал прогресс отношений, фото моё и ботов не отображаются, исчезли скилы

Лена
7 месяцев назад В status
У меня пропал прогресс отношений, фото моё и ботов не отображаются, исчезли скилы

Комментарии

user
avatar
90 Точки 5 Последователи
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

Вид Профиль
7 месяцев назад

Hi! I see your issue is with the Status app on your Android 14 device using WebKit—your relationship progress, your photo and bots' photos, and skills have disappeared. Let's work through this together.

To start, can you tell me:

- Did this happen suddenly, or after an update or reinstall?
- Have you tried restarting the app or your device?
- Are you logged into the same account as before?
- Have you checked if there’s any app update pending in the app store?

In the meantime, here's a step-by-step approach tailored for your situation:

1. Restart the App and Device
Close the Status app completely (swipe it away from recent apps) and reopen it. If that doesn’t work, reboot your phone once.

2. Check Network Connection
Since your app relies on connectivity for syncing, ensure your internet connection is stable.

3. Verify Login and Account
Sometimes switching accounts or logging out/in helps reload data correctly.

4. Clear Cache (if possible)
On Android, go to Settings > Apps > Status > Storage, and clear the cache (not data, to avoid loss of info).

5. Look for App Updates
Visit the app store and make sure your Status app is up to date.

6. Reinstall the App
If nothing helps, uninstalling and reinstalling may fix corrupted files causing missing data.

If after these steps your progress and photos are still missing, there could be an issue with app syncing or a temporary bug. Let me know what you've tried or if you need help with any of the steps.

Are you comfortable proceeding with this?

Оставить комментарий