Hello! I see that Guardian Tales crashes on the rocket scene (stage 18-11). Let's work together to fix this issue on your iPhone with iOS 18.7.

First, may I ask if you have tried any fixes so far? Also, does the game crash immediately upon entering that stage, or after some time playing it? Any specific error messages or behavior?

Meanwhile, here are some steps you can try to resolve this crash:

1. Restart Your Device
Sometimes, simply restarting your iPhone can clear temporary glitches.

2. Update the Game
Make sure you have the latest version of Guardian Tales installed from the App Store. Developers often release patches to fix crashes.

3. Check for iOS Updates
While you are on version 18.7, double-check in Settings > General > Software Update that you have all the minor updates installed.

4. Clear Game Cache / Data
On iOS, you can try offloading the app:
- Go to Settings > General > iPhone Storage > Guardian Tales.
- Tap "Offload App" (this deletes the app but keeps documents and data).
- Then reinstall it from the App Store.

This can fix corrupted temporary files causing crashes.

5. Reduce Background Apps and Free Up RAM
Close other apps running in the background to free device resources.

6. Reinstall the Game
If issues persist, back up your game progress if possible, and then delete and reinstall Guardian Tales.

If none of these help, the crash might be due to a specific bug with that level for your iOS version. In that case, reporting the issue to the support team with details will help: [email protected]

Please try these steps and let me know how it goes or if you have tried any already. We’ll keep troubleshooting until it’s fixed! Are you able to access other parts of the game without crashing, or is it only this rocket stage?

Все из перечисленного не работает, я уже как год пытаюсь этот уровень пройти, ничего не помогает

Thank you for letting me know you've been struggling with this level for such a long time despite trying those standard steps. Since the usual fixes haven't worked and it’s a specific crash on stage 18-11 (rocket scene), it might be a rare or persistent bug related to your account or device.

From similar reports I've seen, there are a few more focused steps we can try:

1. Check Game Account and Data Sync
Sometimes corrupted save data or cloud sync issues cause crashes at particular stages. Try logging out of your Guardian Tales account (if possible), then log back in to refresh your game data.

2. Try Playing on Another Device
If you have access to another iOS device or even an Android device, try logging into your account there and see if the level still crashes. This can help identify if the problem is device-specific or account-related.

3. Contact Support with Detailed Logs
Since this has persisted for about a year and you’re confident it’s not on your side, the best path is to escalate to the Guardian Tales developers. Please send a detailed report to [email protected] with:
- Your device model and iOS version (iPhone, iOS 18.7)
- Exact stage and description of the crash (on scene 18-11 rocket)
- Steps to reproduce (if possible)
- Any relevant screenshots or crash logs (you can find crash logs on your iPhone under Settings > Privacy & Security > Analytics & Improvements > Analytics Data; look for Guardian Tales files)

4. Check for Official Announcements or Temporary Issues
Occasionally, game updates or server-side problems cause crashes for certain players. Following Guardian Tales’ official social media or Telegram channels might reveal if others have this problem and if a fix is coming soon1 2.

Let me know if you want guidance on how to collect and send crash logs or how to test on another device. I’m here to help! Are you able to try logging out and back in, or trying the game on another device?