[IPC360] Не могу авторизоваться через сеть! Wi-Fi -все нормально, запускает!

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Александр
1 год назад В IPC360
Не могу авторизоваться через сеть! Wi-Fi -все нормально, запускает!

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

Вид Профиль
1 год назад

Hello! I see you’re having trouble logging in through the network with IPC360, even though your Wi-Fi seems fine and the app starts up. To better assist, could you tell me a bit more:

- Are you trying to log in on a PC or through the IPC360 app on a mobile device?
- What exactly happens when you try to authorize through the network? Any error messages or signs?
- Have you successfully logged in before from this network or device?

Meanwhile, let’s try some basic checks and steps that can usually resolve network login issues for IPC360:

1. Restart Your Camera and Router: Unplug the camera’s power, wait about a minute, plug it back in, and wait a few minutes for it to fully reboot. Also, restart your Wi-Fi router to ensure the network is fresh.

2. Check Network Connection: Confirm other devices on the same Wi-Fi can access the internet without issues. Sometimes stability matters more than just “being connected.”

3. Reset the Camera Network Settings: On many IPC360 devices, there’s a reset button on the camera. Press and hold it briefly (around 2-3 seconds) to reset network settings. Then try to reconnect the camera to your Wi-Fi network.

4. Verify App Credentials and Network Permissions: Make sure your username and password are correct in the IPC360 app. If you’ve recently changed your network password, update the camera’s Wi-Fi settings as well.

5. Update the IPC360 App: Ensure you have the latest version of the IPC360 app installed; outdated versions may cause login problems.

If you’ve already tried any of these or you see specific error messages, please let me know so I can guide you with more tailored steps.

Does this make sense so far? Would you like me to walk you through any of these steps in detail?

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