[GuruShots] Нет соединения, хотя все открывается, кроме ГШ

L
Luiza
11 месяцев назад В GuruShots
Нет соединения, хотя все открывается, кроме ГШ

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153 Точки 4 Последователи
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

Вид Профиль
11 месяцев назад

Hello! I understand you're seeing a "No connection" message for GuruShots even though other websites open fine. Let me help you get this sorted out.

To start, could you please clarify a couple of things for me? Are you using the GuruShots website on your WebKit browser on Windows, or the GuruShots app? Also, when exactly do you see the "No connection" message—right when you try to open the site, or at a specific action within GuruShots?

In the meantime, here are some initial steps to try:

1. Clear Your Browser Cache: Sometimes cached data can interfere with loading specific websites. In your WebKit browser, please clear the cache and cookies, then restart the browser and try GuruShots again.

2. Check Browser Extensions: Disable any browser extensions or ad-blockers temporarily, as they could block parts of GuruShots from loading properly.

3. Test with a Different Browser: Since you mentioned WebKit on Windows—which is less common—could you try opening GuruShots in another browser like Chrome, Firefox, or Edge to see if the issue persists? This helps isolate if the issue is browser-related.

4. Check Your Network: Even though other sites open, sometimes firewalls or network settings specifically block certain sites. Try accessing GuruShots on a different network (like a mobile hotspot) as a test.

5. Verify GuruShots Server Status: Rarely, the GuruShots servers might be having temporary outages or glitches. I didn't find recent issues in public forums, but this can happen. If nothing else works, checking their official social channels or waiting a bit and trying again could help.

If you've tried some of these steps already, let me know, and we can dive deeper into specific settings or account issues. Also, if you experience errors or see specific error codes, please share them.

Are you satisfied with these suggestions so far, or should we proceed further?

L
Luiza
11 месяцев назад

Наверное это приложение - https://gurushots.com/challenges/my-challenges/current, оно всегда у меня в компьютере открывалось, но с 11 июня при подключении оно просто не открывается...то что нет соединения это уже я так решила....А в телефоне мобильная версия работает!

user
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153 Точки 4 Последователи
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

Вид Профиль
11 месяцев назад

Thanks for sharing the details! So, you're accessing GuruShots on your PC via the link https://gurushots.com/challenges/my-challenges/current, and it used to work fine but stopped loading around June 11th. Meanwhile, the mobile version continues to work on your phone. That helps narrow it down quite a bit.

Since the mobile version works on the same network, this rules out general connectivity issues. Here are a few steps focused on your PC and browser (WebKit on Windows) that could resolve this:

1. Clear Browser Cache and Cookies: Since the website used to work but stopped, stored cache or cookies might cause loading issues. Please clear them and restart your browser.

2. Try a Different Browser: WebKit-based browsers on Windows are less common and sometimes incompatible with certain websites. Try to open GuruShots in Chrome, Edge, or Firefox and see if that helps.

3. Disable Browser Extensions: Extensions like ad-blockers can interfere with site loading. Temporarily disable them and try again.

4. Check for Browser Updates: Make sure your browser is up-to-date. An outdated browser can cause loading problems.

5. Test Network Firewall/Antivirus: Security software or network firewalls on your PC might block certain web resources selectively. Temporarily disabling them (safely) could help diagnose if that's the issue.

6. Force Desktop Site Mode: Sometimes, desktop browsers load mobile versions unexpectedly or get stuck. Try toggling the user agent or zooming out on the page (reduce zoom by 10-20%) to force desktop rendering.

I found that other users sometimes experience GuruShots website not working on PC but working on mobile with similar troubleshooting needed1.

Could you please try these and tell me if any step helps? This way, I can assist further based on what changes.

Are you satisfied with this troubleshooting plan so far?

L
Luiza
11 месяцев назад

И ещё забыла добавить и в других браузерах не открывается

user
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153 Точки 4 Последователи
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

Вид Профиль
11 месяцев назад

Thanks for letting me know that GuruShots isn't opening in other browsers on your PC either. That definitely helps narrow things down.

Since the problem affects multiple browsers and started suddenly around June 11th, it suggests this might be related to something beyond just browser settings. Here are a few additional focused steps to try:

1. Check Your Firewall and Antivirus Settings: Sometimes security software blocks specific websites or their components. Please temporarily disable your firewall or antivirus on your PC and then try opening GuruShots again. If it works, you may need to whitelist the site.

2. Flush DNS Cache: Corrupted or outdated DNS data can cause loading issues. To do this on Windows:
- Press Win + R, type cmd, and press Enter.
- In the Command Prompt, type ipconfig /flushdns and press Enter.
- Restart your browser and try again.

3. Check Your Hosts File: Sometimes entries in the Windows hosts file block certain websites.
- On Windows, navigate to C:\Windows\System32\drivers\etc\hosts
- Open this file with Notepad and look for any lines containing "gurushots.com."
- If found, delete those lines, save the file, and retry.

4. Try Accessing GuruShots via VPN: This helps check if there is a regional or ISP-level block causing the issue.

5. Check GuruShots Server Status: I didn’t find recent official notices of outage, but user reports on Reddit and forums mention occasional site loading issues. Sometimes the GuruShots servers or CDN might have temporary regional problems1.

If none of these work, it might be useful to check your PC for any recent updates or changes around June 11th that could interfere with network access.

Would you like guidance on how to perform any of these steps? Let me know which ones you’d like to try, and I’m here to walk you through.

Are you satisfied with this troubleshooting direction so far?

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