Hi there! I see you’re having trouble resetting your password on the Circle Medical app, and it says "invalid token." Let’s get to the bottom of this.

Just to clarify first:
- Are you clicking a link you received via email to reset your password?
- Did the link come recently, or has it possibly expired?
- Have you tried requesting a new reset email at all yet?

Generally, an "invalid token" error means the reset link you used has expired or has already been used. Here’s a step-by-step approach you can try on your Mac running OS X 10.15.7:

1. Request a new password reset link:
- Open the Circle Medical app or go to their web login page (https://my.circlemedical.com).
- Click “Forgot Password?” Enter your email to receive a new password reset email.

2. Check your email promptly:
- Look for the new password reset email in your inbox. Also check your spam or junk folder just in case.

3. Use the reset link right away:
- Click the new reset link immediately (within a short time frame) to avoid expiry issues.
- If possible, open the link on your Mac using a modern, updated browser such as Safari, Chrome, or Firefox.

4. Clear browser cache if link still doesn’t work:
- Sometimes stale cache or cookies cause token errors. On Safari, go to Safari menu > Clear History, then try the link again.

If after trying these steps you still see the invalid token message, please let me know. We can then check a few more advanced possibilities like server issues or account problems.

Would you like me to walk you through requesting a new reset link right now?

1 2 3