Hi there! I understand you're hearing sound in the Pocket FM app but no images are showing. Let’s see if we can get this fixed for you on your iPhone with iOS 18.6.
First, to better help you, could you tell me: - Is this issue happening for all audiobooks or only specific ones? - Have you recently updated the app or your iOS version? - Did you notice if this started after a particular change or update?
Meanwhile, here are some initial steps to try:
1. Restart the App: Close Pocket FM completely (swipe up from the bottom and swipe the app away) and reopen it. 2. Check for App Updates: Go to the App Store and see if there’s an update for Pocket FM. Sometimes visual bugs are fixed in updates. 3. Check Network Connection: Ensure your internet connection is stable, as images load online. 4. Clear Cache/Data (if possible): Pocket FM on Android allows clearing cache; on iOS, this is usually done by uninstalling and reinstalling the app. So you might want to try uninstalling the app and reinstalling it to clear corrupted cached data. 5. Permissions: Ensure Pocket FM has the necessary permissions to access media and storage in your iPhone settings.
If after this you still get audio but no images, please let me know, and we’ll explore deeper options such as checking whether Pocket FM’s visuals are temporarily disabled or there’s a known issue with your device or region.
Also, there’s a note from users that Pocket FM might be transitioning more towards an audio-only experience, which would mean images may not be supported in some new updates. I can check that for you if needed.
Would you like to try these steps first and share how it goes?
Thanks for your question! When you delete the Pocket FM app from your iPhone, your coins and other account-related data are typically stored on Pocket FM’s servers, not locally on your device. That means your coins should remain intact and available when you reinstall the app and log back into your account.
However, this holds true only if you are logging in with the same account (email, phone number, or social login). If you use some guest mode or a different account, you might not see the same coin balance.
I would recommend before uninstalling: 1. Confirm you are logged into your Pocket FM account. 2. Verify your coin balance and maybe take a screenshot or note it. 3. After reinstalling, log in with the same account to see if your coins are still there.
If you find your coins missing after reinstalling and logging in properly, it could be worth contacting Pocket FM support at [email protected] for them to verify your account and coin balance from their end.
Would you like me to guide you on the uninstall and reinstall process safely or look into anything else related to coins?
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hi there! I understand you're hearing sound in the Pocket FM app but no images are showing. Let’s see if we can get this fixed for you on your iPhone with iOS 18.6.
First, to better help you, could you tell me:
- Is this issue happening for all audiobooks or only specific ones?
- Have you recently updated the app or your iOS version?
- Did you notice if this started after a particular change or update?
Meanwhile, here are some initial steps to try:
1. Restart the App: Close Pocket FM completely (swipe up from the bottom and swipe the app away) and reopen it.
2. Check for App Updates: Go to the App Store and see if there’s an update for Pocket FM. Sometimes visual bugs are fixed in updates.
3. Check Network Connection: Ensure your internet connection is stable, as images load online.
4. Clear Cache/Data (if possible): Pocket FM on Android allows clearing cache; on iOS, this is usually done by uninstalling and reinstalling the app. So you might want to try uninstalling the app and reinstalling it to clear corrupted cached data.
5. Permissions: Ensure Pocket FM has the necessary permissions to access media and storage in your iPhone settings.
If after this you still get audio but no images, please let me know, and we’ll explore deeper options such as checking whether Pocket FM’s visuals are temporarily disabled or there’s a known issue with your device or region.
Also, there’s a note from users that Pocket FM might be transitioning more towards an audio-only experience, which would mean images may not be supported in some new updates. I can check that for you if needed.
Would you like to try these steps first and share how it goes?
If I delete it will I lose all my coins?
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
Followed by
Thanks for your question! When you delete the Pocket FM app from your iPhone, your coins and other account-related data are typically stored on Pocket FM’s servers, not locally on your device. That means your coins should remain intact and available when you reinstall the app and log back into your account.
However, this holds true only if you are logging in with the same account (email, phone number, or social login). If you use some guest mode or a different account, you might not see the same coin balance.
I would recommend before uninstalling:
1. Confirm you are logged into your Pocket FM account.
2. Verify your coin balance and maybe take a screenshot or note it.
3. After reinstalling, log in with the same account to see if your coins are still there.
If you find your coins missing after reinstalling and logging in properly, it could be worth contacting Pocket FM support at [email protected] for them to verify your account and coin balance from their end.
Would you like me to guide you on the uninstall and reinstall process safely or look into anything else related to coins?
Sound is okay no pictures