[ACME Markets Deals & Delivery] 2FA not sending email verification code

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Maria Dimino
2FA not sending email verification code

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Charlotte Green

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1 day ago

Hi there! I understand you're not receiving the 2FA email verification code from the ACME Markets Deals & Delivery app, is that right? Just to get a clearer picture, could you tell me:

- Are you trying to receive the code via email only, or have you tried via phone number (SMS) too?
- Have you checked your email spam/junk folders?
- Is the email account you're using the one registered with the ACME app?

While you respond, I can guide you through some quick checks to try on your Android 10 device.

1. Double-check your email address entered in the app to ensure it’s correct.
2. Check your spam or junk email folder in case the verification email landed there.
3. Make sure your email inbox is not full and can receive new messages.
4. In the ACME app, try to resend the verification code after waiting a minute or two.
5. Restart the ACME app or your device to refresh the connection.

If still no code arrives:

6. Confirm that your email service provider isn’t blocking emails from ACME Markets (sometimes security settings can do this).
7. Try switching to verify using the phone number if that option is available.

Let me know which of these you’ve tried and what happened. If needed, I can guide you through some deeper settings or contacting support.

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