Hi! Thanks for reaching out about your photos not uploading to Peachy for the past two days. To help you better, could you please tell me a bit more about what happens when you try to upload? For example, do you see an error message, or does it just not respond? Also, have you noticed if this happens with all photos or just specific ones?

Meanwhile, here are some initial steps you can try on your iPhone with iOS 18.7:

1. Check Peachy's permissions:
- Go to Settings > Privacy & Security > Photos.
- Make sure Peachy has permission to access your photos and is allowed to add content.

2. Check your internet connection:
- Are you on Wi-Fi or cellular data?
- Try switching between them to see if upload works on either connection.

3. Free up device storage if low:
- Go to Settings > General > iPhone Storage to ensure enough space is available.

4. Close the Peachy app completely (swipe up from the bottom and remove it from running apps) and then reopen it before trying to upload again.

5. Try uploading smaller batches or individual photos if you usually upload many at once.

If you have done these already or if the problem remains, please let me know. We can then look into more advanced troubleshooting or check for any issues with Peachy’s servers.

Does any of this align with what you have tried or observed?

Just wanted to update you — I figured out the issue. The problem wasn't on your end. It was the photo format (HEIC on iOS). Once I converted the files, everything uploaded fine. Thanks anyway and sorry for the false alarm!

Hi again! I’m glad you identified the HEIC format as the cause. To help you or others convert HEIC photos to JPEG for uploading to Peachy, here are some straightforward ways to do it on your iPhone and beyond:

1. Change iPhone Camera Settings to Save as JPEG Automatically
- Go to Settings > Camera > Formats.
- Select “Most Compatible” instead of “High Efficiency.”
This will make your iPhone save new photos in JPEG instead of HEIC format4.

2. Convert Existing HEIC Photos to JPEG on iPhone Using the Files App
- Open your Photos app, select the photos you want to convert, and tap “Share.”
- Choose “Save to Files.”
- In the Files app, the photos get saved as JPEG copies, which you can then upload to Peachy10.

3. Use Online Converters
- Websites like Canva’s HEIC to JPG converter allow you to upload your HEIC images and download them as JPG easily1.

4. Convert Using a Computer (Mac or Windows)
- Transfer photos to your computer, open with Preview (on Mac), then use File > Export to save as JPEG6.
- On Windows, you can use free apps or online tools for bulk conversion.

Would you like me to help you with any specific method detailed above? Or guide you through some quick steps on your iPhone right now?

Are you satisfied with this solution for converting HEIC to JPEG?