Hi there! I see you haven’t received the password reset email for your My Sleep Coach app. Let’s work through this together to get you back in.

First, just to clarify:
- Did you check your email’s spam or junk folder? Occasionally, reset emails end up there.
- Are you certain the email address you entered for the reset is exactly the one linked to your My Sleep Coach account?

If you’ve checked those and still no luck, here are a few steps you can try next on your Android 10 device using WebKit:

1. Check Email Filters or Rules
Sometimes email filters or rules might block or redirect the reset email. Review any filters in your email that could block emails from My Sleep Coach or their domain.

2. Try Resending the Reset Link
Go back to the app or the My Sleep Coach website and request the reset link again. Sometimes it takes a couple of tries due to temporary server delays.

3. Verify Your Account Email
If your account is not fully verified (for example, you never clicked an initial verification link), password reset emails might be blocked. Check if you’ve got any pending verification emails aside from the reset.

4. Check Your Mail Server or Firewall (If Using Work or Shared Email)
If this is a work or secured email account, the company’s firewall or server might block certain emails. You could try an alternative, personal email if possible.

5. Clear App Cache and Data
Since you’re on Android:
- Go to Settings > Apps > My Sleep Coach
- Tap Storage > Clear Cache and Clear Data
- Then try again with the password reset. This can sometimes fix app-side glitches.

6. Try a Different Browser or Device
If you requested the link via the app on your device, try using a desktop browser or another device to request the password reset on the website at smartsleepcoach.com/reset-password 4.

If none of these work, your account’s email might not be in the system or there could be a backend issue. At that point, I recommend contacting My Sleep Coach support directly at [email protected]. They can check your account status manually and ensure the reset email is sent.

Let me know which steps you’ve tried so far, and I’ll guide you further! Are you ready to proceed with these suggestions?