Hi there! Thanks for reaching out about your mod download issue with Melon. Just to clarify, when you download a mod and refresh the page, the mod disappears or deletes itself, right? Are you downloading the mods through the Melon app itself, or from a website? Also, is this happening with all mods or just specific ones?

I want to make sure I understand exactly how you’re downloading and managing the mods so I can guide you properly. Sometimes this kind of issue happens if the mod files aren't saved properly or if the app resets its mod list on refresh.

Could you tell me a bit more about how you're installing the mods? For example, do you save them to a specific folder, or does the Melon loader app handle that automatically? And are you launching the game after downloading the mods?

Once I have those details, I can walk you through a few troubleshooting steps tailored to your setup on Windows 10.

so i use the official website for the game and when i download a mod it seems to work but after i refresh the tab it only keeps my old mods,is the game going through updates or is it something else?because i had a problem where it couldnt load unless i opened the shop tab in the loading screen then i deleted the temporary files by clicking CTRL FN F5,maybe i deleted the melon loader proccessor or something?

Thanks for the extra details! It sounds like your mods are not "sticking" after refreshing the page on the official website, and you’re wondering if it’s due to a game update or if you might have accidentally deleted something important, like the Melon Loader processor during the CTRL+FN+F5 refresh (which forces a hard refresh of the webpage).

Here’s what I suggest to troubleshoot this step-by-step:

1. Check if Melon Loader is properly installed on your PC:
The CTRL+FN+F5 refresh clears browser cache and temporary files but cannot delete files or processes from your local computer (like the Melon Loader executable/process). So the loader itself should still be installed locally, but it’s good to double-check. Go to your game’s install folder and confirm the presence of the "MelonLoader" folder and files, especially the .dll files and a "Mods" folder. If missing, you might need to reinstall Melon Loader.

2. Ensure mods are saved in the correct local folder:
Melon Loader mods typically need to be placed inside that Mods folder inside your game directory. Downloading mods through the website won’t "save" them automatically unless you then place them locally. Refreshing the website page would simply reload your browser cache without saving any new mods. So, it’s important to manually place downloaded mod files into the right local folder.

3. Game updates can affect mod compatibility:
If the game has recently updated, some mods might not load properly until updated by their creators. The game updates do not usually delete your mods but can cause them not to appear or load correctly if incompatible.

4. Try reinstalling or updating Melon Loader:
If your mods aren’t loading despite being in the right folder, reinstall Melon Loader from its official source (melon-loader.com) to ensure you have the latest version compatible with the game.

5. Avoid using browser refresh shortcuts like CTRL+FN+F5 to fix loading issues:
Since this affects browser cache and temporary files but not game files, any game or loader issues will need fixes in the local files or reinstalling the loader instead of webpage refreshes.

If you want, I can guide you through verifying your Melon Loader installation and where to place the mod files on Windows 10. Does that sound good? Also, let me know the exact game you're modding, as Melon Loader supports many games and I can provide more game-specific support.

Are you satisfied with this plan so far?

im not using the app,im using the official website "melonsandbox.com"

Thanks for clarifying! Since you’re using the official Melon Sandbox website at melonsandbox.com rather than an app or local loader, the mod download and save process works a bit differently.

From what you described—downloading mods from the website but losing them after refreshing the browser tab—it sounds like the website isn’t saving your mod selections locally or on your account. This usually happens if the website expects you to be logged in for saving your mod list or if the mod files are only temporarily cached in the browser session.

Here’s a suggested step-by-step approach to help you diagnose and potentially resolve this:

1. Make sure you are logged into your Melon Sandbox account on the website:
- Log in at https://pg.melonsandbox.com/frontend-user-account/ if you haven’t yet.
- The site typically saves your mod selections or purchases to your account, so being logged in is crucial for persistence.

2. Check browser settings related to cookies & cache:
- Make sure your browser allows cookies from melonsandbox.com so it can store your preferences.
- Avoid clearing cache or use of CTRL+FN+F5 (hard refresh) immediately after selecting mods, as this clears temporary data which may reset the page state.

3. After downloading or selecting mods, look for an explicit “save” or “apply” button on the website:
- Some mod platforms require you to confirm or save changes before these persist on your profile or the game itself.

4. Verify that the mods are properly downloaded to your computer:
- Check your browser’s Downloads folder and ensure the mod files exist on your PC after downloading.
- The website may provide mods as files to download, but you might then need to manually import or install those mods in the game or a local sandbox environment.

5. Check the official Melon Sandbox forums, Reddit, or support channels:
- Some users have reported issues with saving mods or loading the workshop, which may occasionally be due to server-side problems or ongoing updates.
- According to recent reports, the Melon Sandbox servers are operational, but login or workshop sharing issues have been discussed in communities like Reddit’s r/MelonPlaygroundOFC4.

If your issue persists after ensuring login and proper browser settings, it might be a temporary server-side or site bug. In that case, keeping an eye on official announcements or reaching out to their support might be necessary.

Would you like me to guide you through checking your login and browser cookie settings, or assist with any particular step?

Are you satisfied with this approach so far?