Hi there! I see that you’re experiencing an issue with ads not loading in the Merge Restyle app, with a message about checking your network connection. I’d like to help you get this fixed. Just to clarify a bit: Are you seeing this message consistently when you try to watch ads, or does it happen intermittently? Also, can you tell me if your internet connection is working normally with other apps or websites on your Mac running OS X 10.15.7?

Once I have this info, I can guide you through some targeted troubleshooting steps. Meanwhile, let’s start with some basics that often resolve ad loading problems:

1. Check your Internet Connection:
Make sure you are connected to a stable Wi-Fi or Ethernet network. Try browsing a few websites to confirm the connection is working well.

2. Restart the App:
Close Merge Restyle completely (Cmd + Q) and reopen it. Sometimes this refreshes the app’s connection to the ad servers.

3. Restart Your Mac:
Reboot the Mac. This can clear temporary network glitches or stalled app processes.

4. Disable Network Restrictions:
Sometimes, firewall or ad-blocking tools on your Mac or router can block ads. Ensure that no ad blockers or firewall settings are preventing Merge Restyle from accessing the internet.

5. Update the App:
Confirm that you have the latest version of Merge Restyle installed through the App Store. Outdated versions may have bugs affecting ads.

6. Check for VPN or Proxy:
If you use a VPN or proxy service on your Mac, try disabling it—some ad networks restrict content when VPNs are active.

If you have tried these already, please let me know which ones so I can suggest the next steps. Sometimes the issue could be on the ad provider side or due to app updates, but we’ll start with what can be done on your end.

Are you happy to try these steps now?