[InstaPay Egypt] When i open the app it doesn't even start and keep a white screen like 3 or 4 seconds and then clos

M
Marwan
2 days ago In InstaPay Egypt
When i open the app it doesn't even start and keep a white screen like 3 or 4 seconds and then clos

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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2 days ago

Hi there! I see you're having trouble with the InstaPay Egypt app showing a white screen for a few seconds and then closing without fully opening. I want to help you get this sorted out.

Could you please tell me if you’ve already tried any troubleshooting steps like clearing the app cache or updating the app? Also, did this issue start happening after a recent update or out of the blue?

Meanwhile, here are some initial steps tailored for your Android 10 device using WebKit:

1. Clear the app cache and data:
- Open your device’s Settings.
- Go to Apps or Application Manager.
- Find InstaPay Egypt in the list and tap on it.
- Tap on Storage, then Clear Cache first. If that doesn't fix it, tap Clear Data (this will require you to log in again).

2. Update the app:
- Visit the Google Play Store link for InstaPay Egypt and ensure the app is updated to the latest version. Sometimes bugs causing crashes get fixed in updates1.

3. Restart your device:
- A simple restart often clears temporary glitches.

4. Check Internet connection:
- Make sure your device has stable internet access; poor connectivity can sometimes cause the app to crash on launch.

If you have already done these, or if the problem continues, we can try more advanced steps such as reinstalling the app or checking app permissions related to storage and network access.

Let me know what you’ve tried and how it goes! Are you satisfied with these initial steps so far?

M
Marwan
2 days ago

When i open the app it doesn't even start and keep a white screen like 3 or 4 seconds and then clos

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
2 days ago

Thanks for sharing the details again. Since the InstaPay Egypt app opens to a white screen for a few seconds and then closes on your Android 10 device, this seems to be a known issue related to app crashes on startup.

Here’s a focused approach based on recent user reports and fixes:

1. Disable Compatibility or Exploit Protection Modes
Some users have reported that if "exploit protection compatibility mode" or similar security settings (possibly enabled by security apps or device OS) are active, the app shows a white screen and crashes1. Try checking if you have any security or privacy apps running that might enforce strict permission/security policies on apps. Temporarily disable or adjust them.

2. Clear App Cache and Data
If not done yet, this can clear corrupted temporary files:
- Go to Settings > Apps > InstaPay Egypt > Storage > Clear Cache, then Clear Data.

3. Reinstall the App
Uninstall InstaPay Egypt and then reinstall the latest version from the Google Play Store. Sometimes updates fix bugs causing crashes2.

4. Check App Permissions
Ensure the app has necessary permissions enabled, especially Storage and Network. Go to Settings > Apps > InstaPay Egypt > Permissions.

5. Use Stable Internet Connection
Make sure you have a strong Wi-Fi or 4G/5G mobile connection when launching the app.

6. Device Restart
After these changes, restart your phone and try launching the app again.

If the issue persists despite these fixes, the app itself may have a bug currently being worked on by developers, as suggested by community discussions3. In this case, keep the app updated and you may want to contact InstaPay support at [email protected] for direct assistance.

Please try these steps and let me know if the app still closes after showing the white screen. Are you satisfied with this solution so far?

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