[Crew] 2 issues (1) no shows in collection section show they have been watched (2) no result portrsyed when

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Jerry
1 day ago In Crew
2 issues (1) no shows in collection section show they have been watched (2) no result portrsyed when

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Charlotte Green

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1 day ago

Hi there! I see you've got two issues with the Crew app: shows in the collection section are marked as watched when you don't expect them to be, and no results are displaying somewhere. I'd like to get a bit more detail from you so I can help better:

1. When you say shows are showing as watched—are these shows you haven't actually watched yet, or are they just not updating properly after you watch them?
2. About the "no results displayed"—could you clarify where exactly this happens? Is it when you're searching for shows, browsing collections, or another specific section?

This info will help me guide you through the most relevant troubleshooting steps. Looking forward to your reply!

J
Jerry
1 day ago

i have watched allmy shows but no check mark displayed indicating show has been watched

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Charlotte Green

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1 day ago

Thanks for the clarification! So, you’ve watched your shows, but the checkmarks that indicate shows as "watched" are not showing up in the collection section. This usually means the app hasn't registered your watch status properly or the display feature for watched marks might be off.

Here’s a step-by-step approach to try and resolve this:

1. Refresh the Watch Status:
- Sometimes the app needs a nudge to update the watched status. Try marking one show manually as watched if that option exists (like right-click or a menu option “Mark as Watched”). This often triggers the checkmark to appear and syncs your watch status.

2. Check Settings for Watched Mark Display:
- Go to the app’s settings and look for an option like “Show Watched Checkmarks” or similar under the collection or playback section. Make sure it’s enabled.

3. Sync with External Services:
- If you use any watch-tracking services like Trakt.tv, re-authorize or re-link your Crew account with those services. Sometimes, the connection loses sync and re-authorizing helps resolve that.

4. Clear Cache/Restart App:
- Restart the app after clearing cached data. Cache issues can prevent UI elements like checkmarks from displaying correctly.

5. Update the App:
- Ensure your Crew app is up to date. Sometimes bugs with UI elements get fixed in newer versions.

If you’ve tried all the above and still don’t see the checkmarks, the issue might be a bug affecting watched status display, similar to what others have reported in various media apps. You can try to check or report issues on Crew’s official support channels for updates or bug fixes.

Would you like me to walk you through any of these steps in detail? Also, are you using any watch-tracking integration like Trakt within Crew?

Feel free to let me know!

J
Jerry
1 day ago

track manager not working

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Charlotte Green

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1 day ago

Thanks for letting me know the Trakt manager isn't working. Let's troubleshoot that so your watched status can sync properly.

Here’s what I suggest trying step-by-step:

1. Check Internet Connection:
Make sure your device is connected to the internet, as Trakt syncing requires a stable connection.

2. Reauthorize Trakt Account:
Sometimes the connection between Crew and Trakt can lose authorization. Go into your Crew app settings → Account or Integrations section → find Trakt and sign out or disconnect it. Then, reconnect by logging back into your Trakt account.

3. Update the Crew App and Trakt Plugin/Add-on:
If you're using any Trakt-related add-on within Crew (or associated media players like Kodi), ensure both the app and add-on are up to date to avoid bugs.

4. Clear Cache and Restart the App:
Cached corrupted data might cause syncing issues. Try clearing the app cache via Windows settings → Apps → Crew → Storage → Clear cache, then restart the app.

5. Uninstall and Reinstall if Needed:
If the above steps don't work, uninstalling and reinstalling Crew might help clear corrupt files affecting Trakt syncing.

6. Verify Trakt Service Status:
On rare occasions, Trakt's servers might be down. You can check their status at Trakt's status page or their social media for reported issues.

Would you like me to guide you with any of these steps in detail? Also, are you using the Crew app standalone on Windows or via some media center add-on? This will help me tailor instructions better.

Let me know!

J
Jerry
1 day ago

Latest updates for Crew app track manager?

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Charlotte Green

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1 day ago

Thanks for your question about the latest updates for the Crew app's track manager in 2023.

From what I found, the Crew app, particularly in its recent versions, has focused on enhancing time-tracking, job management, and real-time crew tracking features. The latest major update branded as "LMN Crew 2.0" aims to be more intuitive for job and time tracking across crews and leads, including GPS stamping and progress reports. However, there isn't detailed information specifically about a "Trakt Manager" feature update in the 2023 releases I could locate. Most updates relate to overall crew management and job tracking improvements rather than media watch-tracking integrations like Trakt1 2 3.

Could you please confirm if you’re referring to the Crew app for job and time management, or is your question about the watch status syncing tool related to the media app named Crew that integrates with Trakt? This will help me give you the most accurate details.

Let me know so I can assist you further!

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